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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,061 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VT

Nov 3, 2022

The tech support fundamentals module is very resourceful and crisp. It really helped me understand many concepts and laid a strong fundamental knowledge in me. Thank you for such a wonderful program.

ST

Mar 24, 2022

Very good overview that was quite informative. I appreciate the format of the course with the videos, quizes, discussion and assignments. I look forward to the next courses and completing the program.

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9176 - 9200 of 10,000 Reviews for Technical Support Fundamentals

By Agustin O

Feb 19, 2018

The basics are great to start out with, makes you want to learn more and see where things go.

By Joshua O

Jan 23, 2018

Very good information to get a grasp on what I am going to be learning in the future classes.

By Joshua C

Apr 4, 2025

Better than the A+ In my opinion. Much better for entry level techs looking to get certified

By Deleted A

Feb 4, 2025

well is everything we need for a technical support fundamentals and the tutors were so good.

By Tayo O

Nov 23, 2024

I found this course informative as it broadened my knowlegde on the things i thought i knew.

By Miguel H V

Oct 15, 2024

Excellent intro, it when over a lot of stuff I didn't know and made it feel very accessible.

By Nikki S

Jul 17, 2024

The course was very easy to follow and learn from! I have recommended this course to others.

By Timofii V

Jun 24, 2024

good course. I finished quickly because I skipped many of the videos, and just did the tests

By James L

Feb 7, 2024

I have a very basic knowledge of IT and this course taught me more than I expected to learn!

By Damee D O

Jan 24, 2024

The course content lecturing style of lecturer and material provided are inspiring thank you

By Nelida M

Jan 18, 2024

This course was a great overview of IT fundamentals, especially for ones that are new to it.

By Lori “ H G

Oct 31, 2023

This is the beginning of my tech journey and I feel like it is a great course to start with.

By Tshepang M

Jul 27, 2023

super informative, great teachers, a purely wonderful experience for those who love to learn

By cabdinuur m

Jul 13, 2023

thank for google it support really i learned about computer skills and have same good skills

By Krishna M P

Jun 26, 2023

I'm very happy to inform you I'm learning a lot form Coursera Technical course fundamentals.

By Chhunchhieng B

Jun 18, 2023

The course is well prepared and straight to points I can learn a lot and understand clearly.

By Brinny C

Apr 14, 2023

Accessible and thorough overview of modern computer hardware, software, and troubleshooting.

By Wei C S

Feb 23, 2023

It is really funny and easy to learn.(( I was a MIS student and learn this course for review

By Ishmael R

Jan 5, 2023

Wish I'd been aware of this course before I started technical support. It would have helped.

By Aarinola O

Oct 28, 2022

Awesome course and very informative with easy basic language to explain the big termilogies

By Mbonimpa P P

Oct 3, 2022

I learned a lot in common, I am loving every minute of studying, these lectures are amazing

By Jason F

Sep 6, 2022

Great course and very informative! I loved the presentation of information and labs as well.

By BUNMI S

Sep 5, 2022

It's been an amazing journey so far.

Thank you for this great insight to achieve a new skill.

By Hafiz S u R

Aug 20, 2022

It was really a good course content to learn about the computers in ternally and externally.