Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
ST
Mar 24, 2022
Very good overview that was quite informative. I appreciate the format of the course with the videos, quizes, discussion and assignments. I look forward to the next courses and completing the program.
MS
Dec 24, 2022
I am satisfied with the course and the material that was presented. I liked the fact that the teachers were actually employees at Google and had firsthand knowledge of being an IT Support Specialist.
9201 - 9225 of 10,000 Reviews for Technical Support Fundamentals
By Ajay k P
ā¢Jul 3, 2020
Explanation is really good, I am a science group student still i can understand the concepts.
By Esteban
ā¢Jun 30, 2020
Me gusto mucho, creo que tiene contenido muy bueno para empezar en el mundo de la tecnologia.
By TAHMEED M
ā¢Jun 30, 2020
full with knowledge. i must need to revise these videoes more and more to get more knowledge!
By Randy S
ā¢Jun 20, 2020
Great course for an introduction to IT. Highly recommended and thankful for the opportunity!
By MOHIT P
ā¢Jun 8, 2020
That was a really enjoyable content Coursera makes the leaning easy and more understandable.
By Fidelis I
ā¢Jun 7, 2020
I have leaned the basic of IT support like computer networking and interaction with customers
By Saeedah M
ā¢May 17, 2020
I know this is just the fundamentals, but even during this pandemic, I'm eager to keep going.
By Herbert G
ā¢Apr 24, 2020
AWESOME!! Learning new things is always fun. Information that I can use and change my career.
By Alex L
ā¢Mar 29, 2020
Solid fundamentals. Clear, easy, and not intimidating at all. Really demystifies a lot of IT.
By Gaƫlle L V
ā¢Dec 25, 2019
Very good course about the basics of IT in general and IT support. Makes you hungry for more!
By Jhon C
ā¢Dec 24, 2019
I absolutely love it. I am amazed by the amount of quality knowledge embedded in this course.
By Jorge E P A
ā¢Dec 11, 2019
awesome!!, if you want to start, here is the path, bur don't settle take thw whole course ;-)
By R A
ā¢Oct 28, 2019
In a few words, this course really great for people who needs more knowledge about computers.
By Robert P
ā¢Jul 12, 2019
Great coarse some parts my seem a bit basic to some people depending on the experience level.
By CHARLES M
ā¢Jan 28, 2019
Must course for everyone as everyone need to learn about basic computer to survive in future.
By Kyle J
ā¢Dec 22, 2018
Very good introduction to a number of different IT topics. Easy to understand for beginners.
By Ashkan M
ā¢Jul 28, 2018
great into, i like how it gives you a little of each section and what to expect going forward
By Soha M
ā¢Mar 26, 2018
It was a very interesting course with a new vision of a technical support.
Thanks Google :)
By Brian J
ā¢Feb 27, 2018
So awesome to learn so much about the world of IT technical support. cant wait to keep going.
By Agustin O
ā¢Feb 19, 2018
The basics are great to start out with, makes you want to learn more and see where things go.
By Joshua O
ā¢Jan 23, 2018
Very good information to get a grasp on what I am going to be learning in the future classes.
By Joshua C
ā¢Apr 4, 2025
Better than the A+ In my opinion. Much better for entry level techs looking to get certified
By Deleted A
ā¢Feb 4, 2025
well is everything we need for a technical support fundamentals and the tutors were so good.
By Tayo O
ā¢Nov 23, 2024
I found this course informative as it broadened my knowlegde on the things i thought i knew.
By Miguel H V
ā¢Oct 15, 2024
Excellent intro, it when over a lot of stuff I didn't know and made it feel very accessible.