Materi ini adalah rangkaian pertama dari keseluruhan program pelatihan yang akan membantu Anda untuk berperan sebagai IT Support Specialist tingkat pemula. Dalam kursus ini, Anda akan diperkenalkan ke dunia Teknologi Informasi, atau IT. Anda akan mempelajari berbagai aspek Teknologi Informasi, seperti perangkat keras komputer, Internet, perangkat lunak komputer, pemecahan masalah, dan layanan pelanggan. Pelatihan ini mencakup berbagai topik dalam dunia IT yang dirancang untuk memberi Anda gambaran tentang pelajaran apa yang akan diperoleh melalui program sertifikasi ini.
Dasar-Dasar Dukungan Teknis
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Dasar-Dasar Dukungan Teknis
This course is part of IT Support Google Professional Certificate
Instructors: Onlea support
Top Instructor
34,277 already enrolled
Included with
Gain insight into a topic and learn the fundamentals.
4,174 reviews
Beginner level
No prior experience required
Flexible schedule
3 weeks at 10 hours a week
Learn at your own pace
100%
Most learners liked this course
Skills you'll gain
- Hardware Troubleshooting
- Package and Software Management
- Computer Architecture
- End User Training and Support
- Hardware Architecture
- Problem Management
- Desktop Support
- Operating System Administration
- Software Installation
- Computer Networking
- Technical Support and Services
- Help Desk Support
- Computer Hardware
- General Networking
- Technical Support
- Information Technology
Tools you'll learn
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
16 assignments
Taught in Indonesian
91%
of learners achieved a positive career outcome
See how employees at top companies are mastering in-demand skills
Build your Support and Operations expertise
This course is part of the IT Support Google Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Google
There are 6 modules in this course
Earn a career certificate
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Showing 3 of 4174
BP
Reviewed on Jun 24, 2024
Materi dan modul yang disampaikan semakin menambah wawasan pengetahuan saya tentang dasar-dasar dukungan teknis dibidang IT salah satu materi yg saya suka ketika memperlajari Biner. Terimakasih
AR
Reviewed on Oct 15, 2022
banyak hal yang saya dapatkan melalui kursus ini, diantaranya yaitu sejarah komputer dan bahasa pemrograman , networking, sikap terhadap pelanggan , dan masih banyak lagi.
AN
Reviewed on Jun 12, 2022
Kursus ini dapat membantu saya lebih mengenal lebih dalam lagi tentang dunia IT. Materi yang disajikan sangat bagus dan inovatif serta dapat memotivasi diri saya untuk lebih menfokuskan ke dunia IT
