Materi ini adalah rangkaian pertama dari keseluruhan program pelatihan yang akan membantu Anda untuk berperan sebagai IT Support Specialist tingkat pemula. Dalam kursus ini, Anda akan diperkenalkan ke dunia Teknologi Informasi, atau IT. Anda akan mempelajari berbagai aspek Teknologi Informasi, seperti perangkat keras komputer, Internet, perangkat lunak komputer, pemecahan masalah, dan layanan pelanggan. Pelatihan ini mencakup berbagai topik dalam dunia IT yang dirancang untuk memberi Anda gambaran tentang pelajaran apa yang akan diperoleh melalui program sertifikasi ini.
Dasar-Dasar Dukungan Teknis
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Dasar-Dasar Dukungan Teknis
This course is part of IT Support Google Professional Certificate
Instructors: Onlea support
Top Instructor
34,277 already enrolled
Included with
Gain insight into a topic and learn the fundamentals.
4,174 reviews
Beginner level
No prior experience required
Flexible schedule
3 weeks at 10 hours a week
Learn at your own pace
100%
Most learners liked this course
Skills you'll gain
- Computer Architecture
- Desktop Support
- Help Desk Support
- Problem Management
- Technical Support and Services
- Package and Software Management
- Operating System Administration
- General Networking
- Computer Networking
- Computer Hardware
- Hardware Architecture
- Information Technology
- Software Installation
- End User Training and Support
- Technical Support
- Hardware Troubleshooting
Tools you'll learn
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
16 assignments
Taught in Indonesian
91% of learners achieved a positive career outcome
See how employees at top companies are mastering in-demand skills
Build your Support and Operations expertise
This course is part of the IT Support Google Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Google
There are 6 modules in this course
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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Showing 3 of 4174
DS
Reviewed on Jun 12, 2022
Banyak materi yang di dapat dalam dukungan teknis, bagi pemula banyak ilmu yang di dapti, bagi sesorang yang telah berada dalam it banyak hal yang dapat menjadi dirir anda berkembang di dalamnya
BP
Reviewed on Jun 24, 2024
Materi dan modul yang disampaikan semakin menambah wawasan pengetahuan saya tentang dasar-dasar dukungan teknis dibidang IT salah satu materi yg saya suka ketika memperlajari Biner. Terimakasih
AN
Reviewed on Jun 12, 2022
Kursus ini dapat membantu saya lebih mengenal lebih dalam lagi tentang dunia IT. Materi yang disajikan sangat bagus dan inovatif serta dapat memotivasi diri saya untuk lebih menfokuskan ke dunia IT
