
Skills you'll gain: Active Listening, Problem Solving, Presentations, Collaboration, Critical Thinking and Problem Solving, Root Cause Analysis, Interpersonal Communications, Conflict Management, Constructive Feedback, Communication, Social Skills, Virtual Teams, Collaborative Software, Teamwork, Public Speaking, Persuasive Communication, Professional Development, Professionalism, Workflow Management, Accountability
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Active Listening, Interpersonal Communications, Conflict Management, Constructive Feedback, Social Skills, Trustworthiness, Relationship Building, Business Communication, Collaboration, Communication, Communication Strategies, Professional Development, Assertiveness, Influencing, Non-Verbal Communication, People Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Communication, Presentations, Teamwork, Problem Solving, Public Speaking, Collaboration, Interpersonal Communications, Professional Development, Social Skills, Agile Project Management, Critical Thinking and Problem Solving, Solution Delivery, Composure
Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Problem Solving, Growth Mindedness, Emotional Intelligence, Adaptability, Social Skills, Brainstorming, Active Listening, Critical Thinking, Resilience, Personal Attributes, Creative Thinking, Empathy, Professional Development, Action Oriented, Constructive Feedback, Stress Management, Lifelong Learning, Positivity, Overcoming Obstacles, Growth Strategies
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Active Listening, Social Skills, Emotional Intelligence, Empathy, Interpersonal Communications, Conflict Management, Cultural Diversity, Non-Verbal Communication, Relationship Building, Self-Awareness, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Active Listening, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Interpersonal Communications, Business Communication, Strategic Communication, Trustworthiness, Rapport Building, Goal Setting, Relationship Building, Non-Verbal Communication, Cooperation, Negotiation, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Emotional Intelligence, Conflict Management, Empathy, Leadership Development, Personal Development, Leadership, Self-Awareness, Professional Development, Adaptability, Relationship Building, Team Management, Communication, Active Listening, Stress Management, Decision Making, Mindfulness
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Non-Verbal Communication, Mentorship, Emotional Intelligence, Personal Development, Self-Awareness, Interpersonal Communications, Social Skills, Coaching, Empathy, Leadership Development, Resilience, Team Building, Leadership
Intermediate · Course · 1 - 4 Weeks

IIMA - IIM Ahmedabad
Skills you'll gain: Leadership, Organizational Leadership, Team Leadership, Change Management, Leadership and Management, Business Leadership, Business Ethics, Self-Awareness, Culture Transformation, Personal Development, Decision Making, Emotional Intelligence, Influencing, Empowerment, Communication, Relationship Building, Mindfulness
Beginner · Course · 1 - 3 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Constructive Feedback, Active Listening, Conflict Management, Meeting Facilitation, Communication, Verbal Communication Skills, Delegation Skills, English Language, Language Competency, Grammar, Professional Development, Vocabulary
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: Constructive Feedback, Assertiveness, Conflict Management, Productivity, Communication, Communication Strategies, Influencing, Time Management, Goal Setting, Stress Management, Resilience, Interpersonal Communications, Prioritization, Active Listening, Mediation, Persuasive Communication, Teamwork, Professional Development, Verbal Communication Skills, Business Communication
Intermediate · Specialization · 1 - 3 Months

LearnKartS
Skills you'll gain: Oral Expression, Active Listening, Verbal Communication Skills, Emotional Intelligence, Communication, Interpersonal Communications, Non-Verbal Communication, Social Skills, Business Communication, Communication Strategies, Empathy, Professionalism, Business Correspondence, Virtual Teams, Teamwork, Self-Awareness
Beginner · Course · 1 - 4 Weeks
Soft skills refer to a set of interpersonal and communication abilities that enable individuals to interact effectively and harmoniously with others. These skills include emotional intelligence, teamwork, adaptability, problem-solving, and communication. In today's workplace, soft skills are increasingly important as they complement technical skills and contribute to a positive work environment. Employers often prioritize candidates with strong soft skills because they enhance collaboration, foster innovation, and improve overall productivity.‎
A variety of jobs value soft skills across different industries. Positions in customer service, human resources, management, and sales often require strong interpersonal abilities. Roles such as project manager, team leader, and educator also benefit from effective communication and collaboration skills. Additionally, careers in healthcare, like nursing, emphasize the importance of soft skills in patient interactions. By developing these skills, you can enhance your employability and open doors to diverse career opportunities.‎
To build your soft skills, focus on learning abilities such as active listening, empathy, conflict resolution, and teamwork. Additionally, developing adaptability and time management skills can significantly enhance your effectiveness in various situations. Engaging in role-playing exercises, participating in group activities, and seeking feedback from peers can also help you practice and refine these skills. Continuous self-reflection and a willingness to learn from experiences are essential for growth in this area.‎
There are several online courses available that focus on soft skills development. For a comprehensive learning experience, consider the Soft Skills Specialization or the People and Soft Skills for Professional and Personal Success Specialization. These programs cover essential soft skills and provide practical applications to enhance your interpersonal abilities.‎
Yes. You can start learning soft skills on Coursera for free in two ways:
Preview the first module of many soft skills courses at no cost. This typically includes video lessons, readings, graded assignments, and Coursera Coach (where available).
Start a 7-day free trial for Specializations or Coursera Plus. This gives you full access to all course content across eligible programs during the trial period.
If you want to continue learning, earn a certificate in soft skills, or unlock full course access after the preview or trial, you can upgrade your enrollment or apply for financial aid.‎
Learning soft skills can be approached through various methods. Start by enrolling in online courses that focus on these skills, such as the Human Excellence in the AI Age, Part 1: A Soft Skills Course. Additionally, practice these skills in real-life situations, seek feedback from peers, and engage in self-reflection. Joining workshops or networking events can also provide opportunities to enhance your soft skills through interaction with others.‎
Soft skills courses typically cover a range of topics, including communication techniques, emotional intelligence, teamwork dynamics, conflict resolution strategies, and leadership skills. Courses may also address specific scenarios, such as soft skills in the workplace or in healthcare settings. This comprehensive approach ensures that learners can apply their skills effectively in various professional contexts.‎
For training and upskilling employees, courses like the Career Readiness & Leadership Skills in the Modern Workplace Specialization are particularly beneficial. These programs focus on essential soft skills that enhance workplace performance and collaboration, making them ideal for organizations looking to invest in their workforce's development.‎