Coursera Instructor Network
Active Listening: Enhancing Communication Skills
Coursera Instructor Network

Active Listening: Enhancing Communication Skills

Hector Sandoval

Instructor: Hector Sandoval

33,690 already enrolled

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
4.7

(240 reviews)

Beginner level

Recommended experience

Flexible schedule
Approx. 4 hours
Learn at your own pace
98%
Most learners liked this course
Gain insight into a topic and learn the fundamentals.
4.7

(240 reviews)

Beginner level

Recommended experience

Flexible schedule
Approx. 4 hours
Learn at your own pace
98%
Most learners liked this course

What you'll learn

  • Understand the fundamental principles of active listening and apply practical techniques to engage in meaningful conversations. 

  • Recognize and interpret nonverbal cues to gather comprehensive insights during conversations. 

  • Enhance relationships by refining active listening in challenging situations for effective conflict resolution.

  • Navigate cross-cultural communication considerations and demonstrate respectful listening to individuals from diverse backgrounds.

Details to know

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Assessments

1 assignment

Taught in English

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There is 1 module in this course

In workplace and personal interactions, mastering active listening is a crucial skill for effective communication and building meaningful relationships. This comprehensive course on Active Listening introduces learners to a range of techniques and strategies that empower them to become active listeners in various interpersonal contexts. Whether you're a professional seeking to enhance your leadership skills, a team member aiming to improve collaboration, or an individual striving to strengthen personal connections, this course equips you with actionable tools to become a proficient active listener.

What's included

21 videos6 readings1 assignment

Instructor

Instructor ratings
4.8 (74 ratings)
Hector Sandoval
Coursera Instructor Network
10 Courses68,166 learners

Offered by

Recommended if you're interested in Business Essentials

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Learner reviews

Showing 3 of 240

4.7

240 reviews

  • 5 stars

    75.51%

  • 4 stars

    17.42%

  • 3 stars

    5.80%

  • 2 stars

    0.82%

  • 1 star

    0.41%

MP
4

Reviewed on Jul 21, 2024

AS
4

Reviewed on Aug 9, 2024

CC
5

Reviewed on May 15, 2024

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