In workplace and personal interactions, mastering active listening is a crucial skill for effective communication and building meaningful relationships. This comprehensive course on Active Listening introduces learners to a range of techniques and strategies that empower them to become active listeners in various interpersonal contexts.



Active Listening: Enhancing Communication Skills


Instructors: Hector Sandoval
40,974 already enrolled
Included with
(329 reviews)
Recommended experience
What you'll learn
Understand the fundamental principles of active listening and apply practical techniques to engage in meaningful conversations.
Recognize and interpret nonverbal cues to gather comprehensive insights during conversations.
Enhance relationships by refining active listening in challenging situations for effective conflict resolution.
Navigate cross-cultural communication considerations and demonstrate respectful listening to individuals from diverse backgrounds.
Details to know

Add to your LinkedIn profile
1 assignment
See how employees at top companies are mastering in-demand skills


Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review

There is 1 module in this course
In workplace and personal interactions, mastering active listening is a crucial skill for effective communication and building meaningful relationships. This comprehensive course on Active Listening introduces learners to a range of techniques and strategies that empower them to become active listeners in various interpersonal contexts. Whether you're a professional seeking to enhance your leadership skills, a team member aiming to improve collaboration, or an individual striving to strengthen personal connections, this course equips you with actionable tools to become a proficient active listener.
What's included
21 videos6 readings1 assignment
Instructors

Offered by
Recommended if you're interested in Business Essentials
Packt
Coursera Instructor Network
University of Pennsylvania
University of California, Irvine
Why people choose Coursera for their career




Learner reviews
329 reviews
- 5 stars
76.66%
- 4 stars
16.66%
- 3 stars
5.75%
- 2 stars
0.60%
- 1 star
0.30%
Showing 3 of 329
Reviewed on Oct 9, 2024
Great information. Now to put this information into practice!
Reviewed on Jul 16, 2024
I like the ease of this course and the way you can read along with the speaker. It helped me understand the context a bit more.
Reviewed on Jul 21, 2024
Insightful, although I would like more examples to each category.
New to Business Essentials? Start here.

Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.