
Harvard Business Review
Skills you'll gain: Conflict Management, Constructive Feedback, Team Leadership, Team Building, Negotiation, Coaching, Trustworthiness, Performance Management, Relationship Building, Collaboration, Empathy, Active Listening, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Selling Techniques, Sales Strategy, Overcoming Objections, Closing (Sales), Sales Process, Customer Engagement, Sales Presentation, Solution Selling, Data-Driven Decision-Making, Customer Relationship Building, Value Propositions, Competitive Analysis, Price Negotiation, Rapport Building, Active Listening
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Strategic Marketing, Marketing Strategy and Techniques, Marketing, Customer experience strategy (CX), Consumer Behaviour, Marketing Effectiveness, Customer Insights, Digital Marketing, Sales Process, Content Strategy, Brand Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Web Content, Microsoft Office, Design, Interactive Design, Microsoft 365, Education Software and Technology
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Analytics, Generative AI, AI Enablement, Customer Insights, Marketing Strategies, Market Research, Customer Analysis, Case Studies, Artificial Intelligence, Data-Driven Decision-Making, Business Strategy, Data Analysis
Intermediate · Course · 1 - 4 Weeks

University of Huddersfield
Skills you'll gain: Stakeholder Management, Strategic Planning, Organizational Strategy, Business Strategy, Strategic Leadership, Innovation, Business Management, Organizational Change, Strategic Thinking, Strategic Decision-Making, Business Transformation, Business Planning, Training and Development, Change Management, Market Dynamics, Strategic Communication, Strategic Prioritization, Business Priorities, International Finance, Critical Thinking and Problem Solving
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Conflict Management, Negotiation, Professionalism, Relationship Management, Communication Strategies, De-escalation Techniques, Emotional Intelligence
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Requirements Elicitation, Business Analysis, Business Requirements, Requirements Analysis, Business Process, Product Roadmaps, Stakeholder Analysis, Agile Methodology, Needs Assessment, Business Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Slack (Software), Document Management, Collaborative Software, Team Management, Project Management, Organizational Skills, Productivity Software, File Management, Business Communication, Communication
Beginner · Guided Project · Less Than 2 Hours

University of Virginia
Skills you'll gain: Model View Controller, Debugging, Integrated Development Environments, Software Design, User Interface (UI), Responsive Web Design, HTML and CSS, Data Modeling, Database Design, Web Design and Development, Software Development Tools, NoSQL, Database Architecture and Administration, Application Programming Interface (API), UI Components, OpenAI, ChatGPT, Web Applications, Version Control, Programming Principles
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Scaled Agile Framework, Kanban Principles, Team Oriented, User Story, Team Building, Continuous Improvement Process
Intermediate · Course · 1 - 3 Months