Coursera Instructor Network
Enhancing Customer Insights with Generative AI
Coursera Instructor Network

Enhancing Customer Insights with Generative AI

Taught in English

Course

Gain insight into a topic and learn the fundamentals

Resham Sivnarain

Instructor: Resham Sivnarain

Intermediate level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Gain a comprehensive understanding of how generative AI can transform market research and consumer behavior analysis.

  • Learn to extract valuable insights from big data using advanced AI techniques, leading to more informed business decisions.

  • Develop the skills to integrate AI-generated insights into strategic planning and marketing efforts, enhancing overall business performance.

Details to know

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Recently updated!

September 2024

Assessments

4 assignments

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There are 4 modules in this course

This short course is designed for marketing professionals, data analysts, and business strategists, teaching practical skills to analyze customer behavior, generate insights, and drive business growth using generative AI (GenAI). It focuses on applying GenAI techniques in market research and customer behavior analysis to enhance marketing strategies. By the end of the 2-hour course, you will be able to identify GenAI tools, use AI-driven research strategies to gain insights from big data, and evaluate how to integrate AI into business strategies. The course emphasizes both theory and practical application with real-world case studies. A background in data analysis, marketing, or business strategy, along with basic AI knowledge, is recommended for success.

What's included

1 video1 reading

This lesson introduces the fundamentals of AI and generative AI in market research, focusing on consumer behavior analysis. You will explore practical applications, tools, and case studies to understand how AI can enhance market insights and transform traditional research methods.

What's included

2 videos1 assignment

This lesson covers the essentials of working with big data, including preprocessing, cleaning, and visualization. Youwill learn how to use generative AI to generate actionable insights from complex datasets.

What's included

2 videos2 readings1 assignment

This lesson focuses on the strategic importance of AI-generated insights and their integration into business planning. You will develop a framework for incorporating AI insights into your strategic plans and learn continuous improvement strategies

What's included

3 videos2 readings2 assignments

Instructor

Resham Sivnarain
Coursera Instructor Network
2 Courses172 learners

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