Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: Prompt Engineering, Microsoft Copilot, ChatGPT, Ideation, Verification And Validation, Succession Planning, Microsoft 365, Target Audience, Business Writing, Responsible AI, Generative AI, Microsoft Teams, Meeting Facilitation, Organizational Leadership, Productivity Software, Strategic Leadership, Complex Problem Solving, Strategic Communication, Business Leadership, Proposal Writing

Skills you'll gain: React.js, ChatGPT, Application Deployment, JavaScript Frameworks, Front-End Web Development, Application Programming Interface (API), Debugging, User Interface (UI), User Interface and User Experience (UI/UX) Design, Data Storage Technologies

Skills you'll gain: Organizational Strategy, Artificial Intelligence, Responsible AI, Strategic Thinking, Business Transformation, Business Risk Management, Business Intelligence, Business Ethics, Automation, Thought Leadership, Interviewing Skills, Human Machine Interfaces

Skills you'll gain: Interviewing Skills, Professional Development, Google Gemini, Generative AI, LLM Application, Prompt Engineering, Problem Solving, Planning, Communication

Skills you'll gain: Process Analysis, Delegation Skills, Performance Measurement, Project Management, Meeting Facilitation, Time Management, Project Risk Management, Team Performance Management, Performance Metric, Productivity, Project Schedules, Performance Management, Goal Setting, Leadership, Conflict Management, Negotiation, Prioritization, Planning, Organizational Strategy, Organizational Development

Skills you'll gain: User Story, Project Estimation, Sprint Planning, Agile Project Management, Agile Methodology, Estimation, Stakeholder Communications, Backlogs, Agile Product Development, Stakeholder Management, Project Controls, Prioritization, Project Management, Forecasting, Release Management, Continuous Monitoring

Skills you'll gain: User Story, Backlogs, Scaled Agile Framework, Project Estimation, Sprint Planning, Agile Project Management, Agile Software Development, Scrum (Software Development), Sprint Retrospectives, Agile Methodology, Stakeholder Communications, Team Building, Agile Product Development, Jira (Software), Estimation, Planning, Project Management, Kanban Principles, Product Management, Prioritization

Skills you'll gain: Sales, Growth Strategies, Product Knowledge, Email Marketing, Web Analytics and SEO, Product Strategy, Pay Per Click Advertising, Marketing Automation, Order Management, International Relations, Business Management

Skills you'll gain: Energy and Utilities, Case Studies, Transportation Management, Electrical Power, Facility Management, Water Sustainability, Operations Management, Civil Engineering, Stakeholder Management, Sustainable Development, Project Management, Environmental Issue, Socioeconomics

Skills you'll gain: Agile Methodology, Kanban Principles, Agile Software Development, Software Development Methodologies, Software Development Life Cycle, Scrum (Software Development), Software Engineering, Process Driven Development

Skills you'll gain: WordPress, Content Management, Web Content, Web Design and Development, Content Creation, Creativity