Google

IT-підтримка від Google Professional Certificate

Ends soon! Keep adding new skills with 10,000+ programs for $239 (usually $399). Save now.

Google

IT-підтримка від Google Professional Certificate

Ваш шлях до кар’єри у сфері ІТ.

Завдяки цій програмі здобудете навички, необхідні для початку роботи за менше ніж 6 місяців. Від вас не вимагатиметься диплом або досвід роботи.

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

5,529 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

from 996 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Earn a career credential that demonstrates your expertise

from 996 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week

What you'll learn

  • Ви отримаєте навички, необхідні для успішної роботи у сфері ІТ на початковому рівні

  • Ви навчитеся виконувати завдання: збирати комп’ютери, створювати бездротові мережі, встановлювати програми й обслуговувати клієнтів

  • Ви дізнаєтесь, як забезпечити комплексну підтримку клієнтів, починаючи з виявлення проблем і закінчуючи усуненням несправностей

  • Ви навчитеся використовувати операційні системи, зокрема Linux, системи доменних імен, інтерфейс командного рядка та двійковий код

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in Ukrainian
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Основи технічної підтримки

Основи технічної підтримки

Course 1, 21 hours

What you'll learn

Skills you'll gain

Category: Software Installation
Category: Operating Systems
Category: Package and Software Management
Category: Microsoft Windows
Category: Technical Support
Category: Linux
Category: Computer Networking
Category: Computer Hardware
Category: General Networking
Category: Desktop Support
Category: Information Technology
Category: Computer Architecture
Category: Technical Support and Services
Category: Hardware Troubleshooting
Category: End User Training and Support
Category: Operating System Administration

What you'll learn

Skills you'll gain

Category: TCP/IP
Category: Network Model
Category: Network Protocols
Category: OSI Models
Category: Virtual Private Networks (VPN)
Category: Routing Protocols
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Proxy Servers
Category: Wireless Networks
Category: Networking Hardware
Category: Network Routing
Category: Computer Networking
Category: Data Integrity
Category: Network Troubleshooting
Category: Network Support
Category: General Networking
Category: Network Administration
Category: Network Security

What you'll learn

Skills you'll gain

Category: Linux Commands
Category: OS Process Management
Category: File Systems
Category: Linux
Category: Microsoft Windows
Category: Package and Software Management
Category: Software Installation
Category: Command-Line Interface
Category: System Monitoring
Category: Systems Administration
Category: Operating System Administration
Category: Remote Access Systems
Category: User Accounts
Category: System Configuration
Category: Linux Administration
Category: User Provisioning
Category: System Support
Category: Identity and Access Management
Category: Desktop Support
Category: Operating Systems

What you'll learn

Skills you'll gain

Category: IT Infrastructure
Category: Disaster Recovery
Category: Systems Administration
Category: Active Directory
Category: Lightweight Directory Access Protocols
Category: Cloud Services
Category: Information Technology
Category: Network Infrastructure
Category: Server Administration
Category: Infrastructure Architecture
Category: Network Administration
Category: Data Storage Technologies
Category: Servers
Category: Cloud Hosting
Category: System Configuration
Category: Cloud Management
Category: Cloud Storage
Category: Operating System Administration
Category: Data Maintenance
Category: Cloud Infrastructure

What you'll learn

Skills you'll gain

Category: Cryptography
Category: Encryption
Category: Authorization (Computing)
Category: Application Security
Category: Identity and Access Management
Category: Data Security
Category: Security Management
Category: Firewall
Category: Cyber Security Strategy
Category: Cybersecurity
Category: Authentications
Category: Cyber Attacks
Category: Network Security
Category: Wireless Networks
Category: Threat Modeling
Category: Security Awareness
Category: IT Security Architecture
Category: Virtual Private Networks (VPN)
Category: Security Controls
Category: Hardening

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Onlea support

Top Instructor

17 Courses294,101 learners
Google Career Certificates
Google
386 Courses17,075,122 learners

Offered by

Google

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.