Google

IT-підтримка від Google Professional Certificate

Keep adding new skills with 10,000+ programs for $239 (usually $399). Save now.

Google

IT-підтримка від Google Professional Certificate

Ваш шлях до кар’єри у сфері ІТ.

Завдяки цій програмі здобудете навички, необхідні для початку роботи за менше ніж 6 місяців. Від вас не вимагатиметься диплом або досвід роботи.

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

5,522 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

from 996 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise

from 996 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Ви отримаєте навички, необхідні для успішної роботи у сфері ІТ на початковому рівні

  • Ви навчитеся виконувати завдання: збирати комп’ютери, створювати бездротові мережі, встановлювати програми й обслуговувати клієнтів

  • Ви дізнаєтесь, як забезпечити комплексну підтримку клієнтів, починаючи з виявлення проблем і закінчуючи усуненням несправностей

  • Ви навчитеся використовувати операційні системи, зокрема Linux, системи доменних імен, інтерфейс командного рядка та двійковий код

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in Ukrainian

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Основи технічної підтримки

Основи технічної підтримки

Course 1, 21 hours

What you'll learn

Skills you'll gain

Category: Operating Systems
Category: Software Installation
Category: Linux
Category: Computer Networking
Category: Package and Software Management
Category: Technical Support
Category: Microsoft Windows
Category: Computer Hardware
Category: Technical Support and Services
Category: Operating System Administration
Category: Hardware Troubleshooting
Category: General Networking
Category: Information Technology
Category: Computer Architecture
Category: Desktop Support
Category: End User Training and Support

What you'll learn

Skills you'll gain

Category: TCP/IP
Category: OSI Models
Category: Network Model
Category: Network Protocols
Category: Proxy Servers
Category: Wireless Networks
Category: Virtual Private Networks (VPN)
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Routing Protocols
Category: Data Integrity
Category: Network Troubleshooting
Category: Network Routing
Category: Networking Hardware
Category: Computer Networking
Category: Network Administration
Category: Network Security
Category: Network Support
Category: General Networking

What you'll learn

Skills you'll gain

Category: Linux Commands
Category: OS Process Management
Category: File Systems
Category: Linux
Category: Microsoft Windows
Category: Package and Software Management
Category: Software Installation
Category: Command-Line Interface
Category: System Monitoring
Category: Remote Access Systems
Category: Operating System Administration
Category: User Accounts
Category: Systems Administration
Category: Identity and Access Management
Category: Operating Systems
Category: User Provisioning
Category: Desktop Support
Category: System Configuration
Category: Linux Administration
Category: System Support

What you'll learn

Skills you'll gain

Category: IT Infrastructure
Category: Systems Administration
Category: Disaster Recovery
Category: Active Directory
Category: Lightweight Directory Access Protocols
Category: Cloud Services
Category: Data Storage Technologies
Category: Cloud Storage
Category: Network Infrastructure
Category: Server Administration
Category: Cloud Management
Category: Information Technology
Category: Servers
Category: Operating System Administration
Category: Data Maintenance
Category: Network Administration
Category: Cloud Infrastructure
Category: Cloud Hosting
Category: System Configuration
Category: Infrastructure Architecture

What you'll learn

Skills you'll gain

Category: Cryptography
Category: Encryption
Category: Identity and Access Management
Category: Authentications
Category: Firewall
Category: Application Security
Category: Security Management
Category: Authorization (Computing)
Category: Cybersecurity
Category: Cyber Security Strategy
Category: Data Security
Category: Cyber Attacks
Category: Network Security
Category: IT Security Architecture
Category: Security Controls
Category: Hardening
Category: Wireless Networks
Category: Virtual Private Networks (VPN)
Category: Threat Modeling
Category: Security Awareness

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Onlea support

Top Instructor

17 Courses293,957 learners
Google Career Certificates
Google
386 Courses16,878,699 learners

Offered by

Google

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.