Google

IT-підтримка від Google Professional Certificate

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Google

IT-підтримка від Google Professional Certificate

Ваш шлях до кар’єри у сфері ІТ.

Завдяки цій програмі здобудете навички, необхідні для початку роботи за менше ніж 6 місяців. Від вас не вимагатиметься диплом або досвід роботи.

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Google Career Certificates

Instructors: Onlea support

Top Instructor

5,545 already enrolled

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Earn a career credential that demonstrates your expertise

from 997 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Earn a career credential that demonstrates your expertise

from 997 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week

What you'll learn

  • Ви отримаєте навички, необхідні для успішної роботи у сфері ІТ на початковому рівні

  • Ви навчитеся виконувати завдання: збирати комп’ютери, створювати бездротові мережі, встановлювати програми й обслуговувати клієнтів

  • Ви дізнаєтесь, як забезпечити комплексну підтримку клієнтів, починаючи з виявлення проблем і закінчуючи усуненням несправностей

  • Ви навчитеся використовувати операційні системи, зокрема Linux, системи доменних імен, інтерфейс командного рядка та двійковий код

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in Ukrainian
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Основи технічної підтримки

Основи технічної підтримки

Course 1, 21 hours

What you'll learn

Skills you'll gain

Category: Software Installation
Category: Operating Systems
Category: Package and Software Management
Category: Computer Hardware
Category: Computer Networking
Category: Linux
Category: Technical Support
Category: Microsoft Windows
Category: Information Technology
Category: Computer Architecture
Category: Desktop Support
Category: End User Training and Support
Category: Operating System Administration
Category: Hardware Troubleshooting
Category: General Networking
Category: Technical Support and Services

What you'll learn

Skills you'll gain

Category: TCP/IP
Category: Network Protocols
Category: OSI Models
Category: Network Model
Category: Routing Protocols
Category: Wireless Networks
Category: Virtual Private Networks (VPN)
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Networking Hardware
Category: Network Routing
Category: Network Troubleshooting
Category: Data Integrity
Category: Computer Networking
Category: Telecommunications
Category: Network Security
Category: Desktop Support
Category: Network Infrastructure
Category: General Networking
Category: Network Administration

What you'll learn

Skills you'll gain

Category: Linux Commands
Category: File Systems
Category: Linux
Category: OS Process Management
Category: Package and Software Management
Category: Microsoft Windows
Category: Software Installation
Category: Command-Line Interface
Category: Systems Administration
Category: User Accounts
Category: Operating System Administration
Category: System Monitoring
Category: Remote Access Systems
Category: Identity and Access Management
Category: Linux Administration
Category: Hardware Troubleshooting
Category: System Support
Category: Operating Systems
Category: Desktop Support
Category: System Configuration

What you'll learn

Skills you'll gain

Category: IT Infrastructure
Category: Disaster Recovery
Category: Systems Administration
Category: Active Directory
Category: Cloud Services
Category: Lightweight Directory Access Protocols
Category: Infrastructure Architecture
Category: Operating System Administration
Category: Data Maintenance
Category: Cloud Infrastructure
Category: Information Technology
Category: Server Administration
Category: Network Administration
Category: System Configuration
Category: Cloud Management
Category: Data Storage Technologies
Category: Cloud Hosting
Category: Network Infrastructure
Category: Servers
Category: Cloud Storage

What you'll learn

Skills you'll gain

Category: Encryption
Category: Cryptography
Category: Cybersecurity
Category: Cyber Attacks
Category: Firewall
Category: Identity and Access Management
Category: Application Security
Category: Authentications
Category: Cyber Security Strategy
Category: Authorization (Computing)
Category: Security Management
Category: Data Security
Category: IT Security Architecture
Category: Hardening
Category: Threat Modeling
Category: Network Security
Category: Security Controls
Category: Wireless Networks
Category: Security Awareness
Category: Virtual Private Networks (VPN)

Earn a career certificate

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Instructors

Onlea support

Top Instructor

17 Courses294,760 learners
Google Career Certificates
Google
387 Courses17,821,756 learners

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Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.