Цей курс є першим із серії, розробленої для підготовки фахівців з IT-підтримки початкового рівня. У цьому курсі ви познайомитеся зі світом інформаційних технологій, або ІТ. Ви дізнаєтеся про різні аспекти сфери інформаційних технологій, зокрема, про апаратне та програмне забезпечення комп’ютера, Інтернет, усунення несправностей та обслуговування клієнтів. Цей курс охоплює найрізноманітніші теми в галузі ІТ, а також дасть вам уявлення про програму сертифікації.
Основи технічної підтримки
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Основи технічної підтримки
This course is part of IT-підтримка від Google Professional Certificate
Instructors: Onlea support
Top Instructor
5,756 already enrolled
Included with
Gain insight into a topic and learn the fundamentals.
668 reviews
Beginner level
No prior experience required
Flexible schedule
2 weeks at 10 hours a week
Learn at your own pace
99%
Most learners liked this course
Skills you'll gain
- Computer Networking
- Network Support
- Help Desk Support
- Software Installation
- Computer Hardware
- Technical Support
- System Support
- Hardware Troubleshooting
- Operating System Administration
- Package and Software Management
- End User Training and Support
- Computer Architecture
- Information Technology
- General Networking
- Desktop Support
- Technical Support and Services
Tools you'll learn
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
15 assignments
Taught in Ukrainian
See how employees at top companies are mastering in-demand skills
Build your Support and Operations expertise
This course is part of the IT-підтримка від Google Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Google
There are 6 modules in this course
Earn a career certificate
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Showing 3 of 668
AV
Reviewed on Apr 8, 2023
An excellent introductory course for those who have no experience, but have a desire to understand whether the IT field is a good choice for further study and professional growth.
NU
Reviewed on Mar 13, 2023
Not all materials of the course are accessible for with visual impaired people.
DD
Reviewed on Feb 3, 2023
Чудовий курс. Навчає основам, детально і зрозуміло.
