AA
Aug 4, 2020
This course includes a comprehensive overview of the all the basic models that are used to analyze data concerning customer behavior. The real-life examples made it easier to relate to those theories.
ND
Jan 30, 2019
Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
By Ananth V B
•Feb 8, 2017
Lots of theory and concepts, but little in the way of how to solve customer analytics problems yourself.
By Hugo C
•Nov 30, 2020
The material is very superficial and there is not much practice; all quizzes are conceptual only.
By Gladys L
•Dec 26, 2016
Compared to Operations Analytics class, this class does not provide as much applicable skills.
By Noel F
•Jan 25, 2016
Very high level course, interesting as a background but doesn't really deep dive in any topic.
By Shu L
•Jan 19, 2023
Poor organized, limited resources, lack of further explanation.
By Harsh P
•May 22, 2020
Need some practical application assignments instead of a quiz!
By Ian L
•May 21, 2022
Outdated, and very few applicable lessons on today's market.
By Semen G
•Nov 22, 2020
Субтитры не работают, тесты в любом случае на английском
By Daniel A
•Oct 24, 2019
It did not satisfy my thirst for knowledge on this topic
By Ernst S
•Aug 31, 2022
We did get our hands on any actual data to work with.
By Vyacheslav Z
•Mar 18, 2019
Too basic. Rather an overview, than an actual course
By Maria K
•Oct 14, 2020
Maybe could be more extensive and profound
By Jonathan Z
•Feb 6, 2016
Almost no practical application
By Timothy D
•Jan 17, 2019
Not enough real world examples
By Svetlana K
•Sep 22, 2018
Outdated slides and lectures
By J R
•Aug 18, 2016
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By Inna P
•May 8, 2023
It's all good and wonderful, but this course is outdated. Maybe these models are still valid, but the predictions that the dude made in the Application module (Netflix vs YouTube and Google Free Taxi) turned out to be a flop. It makes me think that these analytical models have much more limitations in the long run than people who teach them want to admit. We are living in 2023 and it seems that we can predict nothing, only make slightly better guesses.
By Diane M
•Sep 21, 2015
Poorly designed. The lectures just consist of people talking to the camera with little visual aids. There aren't any materials to read over or study. The transcripts of the videos come in a .txt file... On the whole, really not at all the caliber I would have wanted to see from Wharton. If I had paid for this course, I would be really frustrated.
By Anas M
•Jun 28, 2019
Quiz questions were not clear. Content was subpar for a "top" university. It seems like this was nothing more than a haphazardly put together course to make money and nothing more. This course felt like a complete waste of time and I believe the concepts and material in the modules are outdated.
By Lorenzo B
•Nov 15, 2024
This course could be much more engaging. It’s filled with long, general discussions without ever diving into details or practical actions. By the end, you’re left with many general notions but nothing actionable. The lessons and slides are poorly structured and tedious.
By Jiang T
•Sep 22, 2015
In fact, i think this course is waste my time because the course only have lecture. They don't tell you how to use software to solve the problem even do not give any practical homework. Compared to other course, the quality of this course is extremely low.
By Abdullah A D
•Aug 30, 2020
It's hard to follow along, the instructor is mostly reading of slides and the level of teaching is of a low standard. The content is actually very good but its not put together well enough for a beginner in the field to capture the information.
By Jarratt O
•May 28, 2020
audio is bad. takes too long to move from the fluff and abstract to anything concrete. week 3 has A HUGE gap between lectures and quizzes. showed some interesting concepts but doesnt tell us how we can get there and thus take data for granted
By Evelina D C
•Jul 26, 2024
While the course provides many thought-provoking ideas, it is primarily theoretical. There are no exercises or code to implement. It would be beneficial to integrate real-world datasets and code to demonstrate potential analyses.
By Emerson A
•Nov 30, 2020
Sorry but as I started I can't keep up the pace of 1 week talking. The first instructor talks soo fast and the presentation is not really clear..I have full admiration for those you are able to get what he is talking about.