Learner Reviews & Feedback for Understanding User Needs by University of Michigan
About the Course
Top reviews
TJ
Jul 9, 2020
I really enjoyed this class and felt it was a great start to learning how to conduct user research. The professor, Kentaro Toyama, is also a fantastic teacher even with teaching via recorded video.
MV
Oct 11, 2020
This course has really exceeded my expectations, each of the exercises that are raised lead you to a complete understanding of the strategies to follow to understand the needs of the user.
26 - 50 of 112 Reviews for Understanding User Needs
By Benjamin M
•Nov 7, 2020
Awesome course. The lectures provide great information and the assignments really help you understand the concepts and how to apply them to 'real-life' scenarios.
By Vaisali K K
•May 25, 2020
It was a very engaging course. I honed my interviewing and observation skills through this course and its assignments. I highly recommend it.
By Laxmi M
•May 17, 2020
A very good course in building the idea to a person regarding how the process of the building an product should go starting from user needs .
By Daniel S
•Oct 30, 2020
The methodologies learned in this program are applicable not only to UX research but to many other fields. I recommend this course at 100%.
By PatrÃcia P
•Apr 11, 2024
Very good! The course is very well conducted and dynamic. Request interesting activities that help the student develop and apply learning.
By Jessica C
•Oct 29, 2019
Interesting lectures and fun projects. I feel I learned a lot of useful info about conducting preliminary UX research with users.
By Ingy S
•Oct 4, 2021
The course presented the process in a very smooth way that leaves you with tones of new information yet with no suffer to digest
By Ili S
•Apr 6, 2020
I absolutely recommend this course. Brilliant professor and excellent exercises, the right mixture between theory and practice!
By William A
•Jul 17, 2019
I really like this lecturer, he gives lots of good examples and analogies for the principles taught in this course. Well done.
By Perla G
•Jun 29, 2020
It helped me understand and develop the skills of investigation, obesrvacion and report writing, as well as the person model.
By Bernadette A M
•Feb 16, 2020
Excellent course. I really learned a lot about evaluating UX design through information acquired by interviewing users.
By Unnati P
•Aug 15, 2020
Found this course very interesting and gained valuable skills which can be applied to multiple subjects of inquiry.
By Sonakshi P
•Jun 8, 2020
The teacher is great. The hands on practical assignment are a must do it really helps in deeper understanding.
By Jennifer G
•Apr 7, 2020
Great class; really learned about interviewing and qualitative research! Great instructor and helpful videos.
By Visali o
•Jun 9, 2022
The Course was interesting and engaging. Course Instructor did a good job explaining concepts in a simple way
By Juan C C M
•Jan 23, 2020
Loved this course. I applied the assessment activities directly on my work projects and they really worked.
By Maria
•Feb 29, 2020
Very good introductory course on semi-structured interviews. observations and analysis of qualitative data
By Ha I P
•Sep 4, 2020
Wonderful! the lectures are well put together, and the projects are informative and fun as well :)
By D'Andra M
•Aug 30, 2020
I loved Professor Toyamo! He kept it interesting and the affinity wall project was pretty cool
By Meng-Chun H
•Aug 3, 2020
A practical and useful course which well integrates methodology with a hands-on project.
By Adam W
•Feb 26, 2021
I enjoyed this course. It gave me the skills to begin developing my first case studies!
By Anath K
•Jan 12, 2023
Prof Kentaro is a very good lecturer and explains concepts in a way that it sticks.
By Makoto T
•Oct 15, 2024
This course is very useful. I recommend any product managers to take this course.
By Madalyn T
•Nov 4, 2020
This is a great course! The instructor is engaging and clearly communicates ideas.
By ROBERTO P G
•Apr 21, 2021
FANTASTIC COURSE WITH HELPFUL MATERIAL AND REALLY EXPLAINATORY VIDEOS, LOVED IT