Designing effective interactive systems requires understanding the needs and capabilities of the people who will be using them. In this UX course we will focus on how to interact with users (or potential users) to understand what they need, what they currently do, what they love and hate, and examine human capabilities and behavior as they relate to UX design.
This course is part of the User Experience Research and Design Specialization
Offered By
About this Course
Skills you will gain
- User Research
- Affinity Diagram
- human computer interaction
- User Experience (UX)
Offered by

University of Michigan
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
Syllabus - What you will learn from this course
Lesson 1: Introduction and Qualitative Research Overview
Lesson 2: Interview Protocols
Lesson 3: Interviews, Observation, and Data Extraction
Lesson 4: Affinity Walls and Analysis
Reviews
- 5 stars82.11%
- 4 stars12.23%
- 3 stars2.58%
- 2 stars1.88%
- 1 star1.17%
TOP REVIEWS FROM UNDERSTANDING USER NEEDS
Knowledge is so helpful and you can apply it immediately in your current work. You will do many assignments in this course. To ensure that you can spend more time on this.
The Course was interesting and engaging. Course Instructor did a good job explaining concepts in a simple way
Found this course very interesting and gained valuable skills which can be applied to multiple subjects of inquiry.
The topic was interesting and I learnt a lot of new things. i wish that it was designed to be a little more exciting and engaging.
About the User Experience Research and Design Specialization
Integrate UX Research and UX Design to create great products through understanding user needs, rapidly generating prototypes, and evaluating design concepts. Learners will gain hands-on experience with taking a product from initial concept, through user research, ideation and refinement, formal analysis, prototyping, and user testing, applying perspectives and methods to ensure a great user experience at every step.

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