This course equips you with the essential skills to manage client interactions, create travel proposals, and efficiently book travel arrangements. You'll learn how to respond to enquiries, prepare quotations, source product costs, manage flight bookings and currency conversions, and utilise mid-office systems to streamline the travel booking workflow.
The Travel Booking Lifecycle
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Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
1 hour to complete
Flexible schedule
Learn at your own pace
What you'll learn
Client Management and Booking Skills
Travel documentation and Operations
Skills you'll gain
- Proposal Writing
- Proposal Development
- Customer Inquiries
- Product Knowledge
- Workflow Management
- Office Procedures
- Document Management
- Hospitality
- Order Processing
- Customer Service
- Strategic Sourcing
- Client Services
- Booking (Sales)
- Customer Data Management
- Cost Estimation
- Request for Proposal
- Travel Arrangements
- Customer Communications Management
Details to know
Shareable certificate
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Assessments
2 assignments
Taught in English
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There is 1 module in this course
Instructor
Offered by
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Dubai College of Tourism
Dubai College of Tourism
Dubai College of Tourism
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