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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
161,499 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

BM

Jul 30, 2018

I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you for an affordable solution to getting my refresher and certificate

MS

Dec 24, 2022

I am satisfied with the course and the material that was presented. I liked the fact that the teachers were actually employees at Google and had firsthand knowledge of being an IT Support Specialist.

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9926 - 9950 of 10,000 Reviews for Technical Support Fundamentals

By Sara C

Jan 26, 2018

Very engaging and fun way to learn or refresh and reinforce already acquired knowledge.

By Karla N M M

Aug 15, 2025

Arendizaje super bueno y con pruebas de aprendizaje para aumentar nuestro conocimiento

By Tuba A

Jun 30, 2025

simple and easy to understand content and creates a building path to IT support career

By Jonathan M

May 23, 2025

Great intro Course to get started! Now we enter deeper the Forest for more Knowledge!!

By Nosipho K

May 17, 2025

The course was good and I learnt a lot which will help in the real world of employment

By Aeleen S

Nov 20, 2024

As a working mother this course gave me the flexibility to complete it on my own time.

By Abhinav G

Jul 30, 2024

The course was very well structured and has provided me good technical support skills.

By Daniel C

Feb 20, 2024

This program was excellent and really helped me build my foundational knowledge of IT

By Sergiu G S ( P

Feb 19, 2024

Excelente Aufteilung des gesamten IT Support Alltags in 6 Modulen. Sehr empfehlenswert

By Jonathan L

Oct 31, 2023

Collegiate-level information. Assignments are easy if not a little picky on semantics.

By Ahmad H

Sep 12, 2023

Very smoothly defined everything. Very easy to understand what the teacher is saying.

By ALEXANDER D O

Aug 28, 2023

Muy interesante para aquellas personas que están aprendiendo de sistemas informáticos.

By Kaleem U

Jul 19, 2023

ita a great initiative by Google. we learned a lot of things at home. thanks to google

By Lucas G 1

Jun 11, 2023

This course is very helpful and i need to get more access to the next course resources

By Lekiaite M

May 16, 2023

Very informational. A little fast paced but very manageable with time and consistency.

By shital m

May 15, 2023

I love this opportunity and this is very helpful in my next career. Thank you, Google.

By Minhaj K

Apr 7, 2023

I have completed the course successfully. I really enjoyed it and learned more things.

By Johnvictor K

Mar 21, 2023

helps you understand the basics and give you the foundation into the computing world

By Anthony R

Mar 9, 2023

Loved the entire course, it was very informative and really taught me many new things.

By Yann S

Mar 9, 2023

Great foundation course for beginners and a perfect refresher for anyone in the field.

By Manu d

Feb 1, 2023

Amazing course teaching by tutors well outlined better than any top colleges teaching.

By Michael " K

Jan 5, 2023

Phenomenal course, learned a few things. I think this is a perfect introduction to IT.

By Kristen K

Nov 12, 2022

Easy to follow along course, jam packed with alot of great entry level IT information.

By Ádila C

Aug 2, 2022

Curso maravilhoso. Nova visão sobre o mundo da TI, suporte ao usuário e muitas coisas.

By Boingotlo D

Jun 29, 2022

Good course indeed, well planned to be the first course as it dusts of the rust in IT.