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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,061 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AD

Apr 8, 2020

Well made and simple to understand, had previous experience and it was dead on. Great for beginners and a great refresher for people trying to get a cert for their resume or to expand their knowledge.

GS

May 3, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

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9851 - 9875 of 10,000 Reviews for Technical Support Fundamentals

By Mark P

Jun 14, 2020

This course was very informative and fun in taking. I learned so much from this course.

By Anastasia J

May 24, 2020

Great introduction course and great speakers. Excellent start point to the world of IT.

By Abhishek K

May 14, 2020

The course was really very interesting to learn and the content of course was fantastic

By Abhinav M

May 14, 2020

It was an amazing course covering the basics, from which I could learn many new things.

By R P

May 8, 2020

Amazing course!

The labs were very interesting. Eagerly waiting to start the next course

By Dr. S R V

Apr 23, 2020

It was an excellent course and easy to understand course and Instructors were too good.

By Katrina W

Apr 18, 2020

At first I was nervous but looking back, it was straightforward and easy to understand.

By Resnick A

Apr 8, 2020

This is a great course! It definitely sparked me to pursue more courses in the IT field

By Edwin M

Mar 23, 2020

Great beginners course. I'll be taking the additional classes to continue my education!

By Svetoslav B

Feb 17, 2020

Perfect for beginners and for people who need a bit of refreshment on the Fundamentals.

By Nattanan P

Feb 1, 2020

Thank you. This course opens my IT world more. and the instructor is very very cool. :)

By Georgeson T

Oct 30, 2019

A good refresher for seasoned computer users, a good intro for new learners. Go for it.

By Key H

Oct 28, 2019

This course really helps a lot on building my fundemental knowledge toward IT supports.

By Shirvan, Matthew

Oct 26, 2019

First module done, four more to go. Very informative for an entry level IT certificate.

By Ronald M

Oct 17, 2019

Overall a very good course for the fundamentals. It could use a bit of updating though.

By Joe V G

Oct 12, 2019

Loving my learning experience. I am having a great time and look forward to continuing.

By Abel O G

Sep 24, 2019

An Amazing way to learn Technical Support Fundamentals from great teachers and content.

By Kynika G

Aug 10, 2019

I have learned so much in this first part I look forward to finishing this certificate.

By Daniel M

Jul 25, 2019

Really good basic knowledge and training. I can't wait to finish the rest of the course

By Justin R

Jul 19, 2019

I had a great time taking this course and have already recommended it to a few friends.

By SEBLE G

Nov 2, 2018

I have enjoyed the course and look forward to other certefication from Google as well.

By Gage L

Aug 6, 2018

Very well done for beginners with absolutly no experience, and a geat refresher for me!

By Crystal T

Jun 3, 2018

Easy to Navigate course that starts out easily easing you into the world of IT Support.

By Gretchen S

Apr 12, 2018

Amazing! I am so thankful and so so happy I took this course! You all did a great job!!

By Suni C

Mar 17, 2018

IT WAS SO MUCH FUN AND EXCITING TO COMPLETE. WHAT A GREAT ICE BREAKER INTO THE PROGRAM.