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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
161,461 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

ST

Mar 24, 2022

Very good overview that was quite informative. I appreciate the format of the course with the videos, quizes, discussion and assignments. I look forward to the next courses and completing the program.

MS

Dec 24, 2022

I am satisfied with the course and the material that was presented. I liked the fact that the teachers were actually employees at Google and had firsthand knowledge of being an IT Support Specialist.

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9651 - 9675 of 10,000 Reviews for Technical Support Fundamentals

By Berthony J

Dec 10, 2019

Very good to someone who has no idea in the field, or refresher if you already know some.

By Mohd D b Z A

Nov 15, 2019

A great course for people that want to learn the fundamental of computing and technology.

By none

Nov 14, 2019

It was awesome taking part in this Course. Thank you Coursera and Google IT support team.

By Ian D

Oct 24, 2019

very easy to understand and very well put together. thank you so much for the experience.

By Crystal D

Oct 1, 2019

I love the format of this course. The videos are engaging and the Notes button is genius.

By Annisa P B

Sep 29, 2019

It's such a great introduction and the courses motivate me to keep going on this journey!

By Sean M

Aug 22, 2019

Everything was informative and helpful. I'm hoping to continue my courses and learn more.

By Matilda C

Jun 5, 2019

Fantastic course. Learned so much and look forward to applying newly learned skill sets.

By Bryam E

Apr 4, 2019

Easy to follow videos and quick quiz's are a good implementation as it keeps you engaged.

By Jason H

Jan 21, 2019

Course is excellent want to gain a very high level understanding of the IT support world.

By Christopher B W

Jan 21, 2019

Great introductory course! This sets the stage for the following courses in the program.

By Alexandr E

Dec 14, 2018

Прекрасный вступительный курс, интересна работа с удаленными компьютерами в лабораторных.

By Nathan B

Nov 15, 2018

So far the best IT site I have been on. Love that you have tests, reading and active labs

By Joseph M

Jul 21, 2018

Great beginning course to really get my motivation up for continuing on with the courses.

By Kushal Y

Jul 3, 2018

Excellent explanation by great professionals easy to understand and to complete very fast

By Ashfaq A M K

May 1, 2018

THIS COURSE IS VERY USEFUL FOR BEGINNERS WHO HAVE NO KNOWLEDGE ABOUT BASICS OF A COMPUTER

By Jose R

Mar 5, 2018

Excellent course and easy to follow. I enjoyed the lab assignments. Learned a great deal.

By Deanna D

Feb 21, 2018

Great class. I love the lab options to practice really help to better understand concepts

By M J M R

Jan 25, 2018

except Windows instance every thing excellent.It is so slow rather than a VPN connection.

By SARAH A F A

Jul 31, 2025

I feel confident now that I’ve grasped the important information about technology.💖💖😽

By Haidar A

May 21, 2025

أتمنى وجود كتاب الكتروني ملخص للدورة من اجل دراستها او مرجعتها عند الحاجة في وقت لاحق ❤️

By Cristian D T T (

Feb 6, 2025

Bastante bueno, dan ganas de seguir aprendiendo, realmente bien presentado y organizado.

By JOSÉ C C U

Jan 8, 2025

El contenido de la información es buena. Sería una buena opción agregar más laboratorios

By Akmal H

Jun 25, 2024

This course I think meet all the basic needs to be an IT Support, it was great learning.

By Sikandar A

Apr 18, 2024

The best course I have taken so far. Learned a lot of things from it. Highly recommended