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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,061 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AD

Apr 8, 2020

Well made and simple to understand, had previous experience and it was dead on. Great for beginners and a great refresher for people trying to get a cert for their resume or to expand their knowledge.

GS

May 3, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

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9626 - 9650 of 10,000 Reviews for Technical Support Fundamentals

By Cristian D T T (

Feb 6, 2025

Bastante bueno, dan ganas de seguir aprendiendo, realmente bien presentado y organizado.

By JOSÉ C C U

Jan 8, 2025

El contenido de la información es buena. Sería una buena opción agregar más laboratorios

By Akmal H

Jun 25, 2024

This course I think meet all the basic needs to be an IT Support, it was great learning.

By Sikandar A

Apr 18, 2024

The best course I have taken so far. Learned a lot of things from it. Highly recommended

By Teddy B

Jan 18, 2024

well put together for anyone without an IT background to easily interpret and understand

By Agyei P

Nov 24, 2023

I have learnt a lot from this course and i am really excited about the knowledge gained.

By Quinn D

Nov 22, 2023

Loved it for my first time using the platform I look forward to the rest of my classes!!

By Joshua H

Oct 2, 2023

Great review of tech support fundamentals. I'm looking forward to the remaining courses.

By Mahmoud A

Sep 28, 2023

it was a nice course , very useful , I am really proud because I am here and finish it.

By marcus r

Aug 22, 2023

I have a strong IT background but outdated by 20+ years for me this was a good refresher

By jenee

Aug 21, 2023

Great class, learned a lot! Using some of the information on my current job immediately!

By Bruce T M

Jul 30, 2023

Fantastic course, which has provided me with lots of detail regarding Technical Support.

By NITESH K S

May 7, 2023

It is a fundamental and highly informative course to start a career in the world of IT.

By ARYAN D

May 5, 2023

Great Course For Beginners To Intermediate Level , Can Be Completed in 7 Days Easily.

By Vasanthakumar R

Apr 30, 2023

i enjoy this course and i also recommend this course to all students and working persons

By Tess

Apr 6, 2023

great introductory course for beginners and those who need a refresher on basic concepts

By Gage B

Feb 6, 2023

The course was great, very informative and I liked the labs to gain hands on experience.

By FAIZAN A

Jan 26, 2023

It was a fantastic experience looking forward to completing all courses in this program.

By Emmanuel C

Jan 23, 2023

I am so pleased to have been part of this program. Thanks to google. thanks to Coursera.

By Christian C

Aug 26, 2022

Very educational to the basic level. Makes it enjoyable and motivates you to learn more.

By Naza O

Jul 30, 2022

Had a great time out here. Looking to learn and put everything I've learnt into practise

By Mayra M

Jul 22, 2022

This was an amazing course full of history and detailed of what IT Support is all about!

By Mariano I

Jul 10, 2022

Really well made course, I would recommend anyone looking to work on IT to cheack it out

By UDAY C

Jul 9, 2022

I love this course the basics are well framed and I was fully satisfied with this course

By SANOJ J

Jul 6, 2022

Very nice , Course very attractive due to simple luctures and lab and practical learning