S.P. Jain Institute of Management and Research

Marketing Management

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

9 hours to complete
3 weeks at 3 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

9 hours to complete
3 weeks at 3 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Craft and implement customer-centric marketing strategies that drive growth.

  • Leverage key marketing frameworks to position brands for success.

  • Analyze markets through segmentation, competitive insights, and brand positioning.

  • Design impactful marketing plans to achieve business objectives.

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

January 2025

Assessments

15 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

Placeholder
Placeholder

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Placeholder

There are 6 modules in this course

Marketing plays a vital role in business growth. It is a broad general management responsibility and not specific to marketing specialists alone. Customer-oriented and competitive marketing strategies are critical to business success. This course explores the core concepts and tools of contemporary marketing management—including market segmentation, brand positioning, distribution channel design and communications to develop an effective customer-centric marketing strategy. Through the course, you will be exposed to a variety of analytical approaches, tools and techniques that we can use in thinking about strategic issues. The live sessions of this course will delve into several interesting case studies, which will enable you to apply the learning from the various concepts and frameworks to your own workplace. The goal of this course is to enable you to take effective decisions and become better managers at your workplace.

What's included

1 video3 readings1 discussion prompt

This module provides an in-depth exploration of key elements influencing marketing decisions, starting with understanding how to formulate a marketing plan, consumer behaviour, and later focus on segmentation, targeting, positioning and branding. You will also learn the importance of market segmentation and the process of selecting target segments. The various marketing strategy frameworks introduced will help participants understand how internal and external factors, such as company capabilities, customer dynamics, collaborative partnerships, competitive forces, and the broader economic climate, impact marketing strategies. Finally, participants will also learn the fundamentals of consumer behavior and buying process. This module also provides an in-depth exploration of key elements influencing marketing decisions, focusing on segmentation, targeting, positioning and branding. You will also learn the importance of market segmentation and the process of selecting target segments. You will understand what is a brand and gain understanding on the key terminologies in branding. You will also explore frameworks such as Brand Resonance Pyramid which play a pivotal role in developing branding strategies. The concepts on Points of parity and points of difference will help participants develop clarity on the branding process.

What's included

27 videos4 assignments

This week, we will delve into the tactics of creating value for customers. You will learn about value residing in various products and service categories through the Product Level Hierarchy framework. We will also discuss the strategic approaches in product lines, and analyze the Product Lifecycle Cycle (PLC).

What's included

7 videos2 assignments

This week we will explore how businesses can deliver value to customers. We will delve into what are marketing channels, the role of intermediaries, and understand how to set a channel strategy. Participants will understand the potential channel conflicts that would arise within distribution channels, and gain insights into optimizing channel management for effective product delivery.

What's included

6 videos3 assignments

This week, we will develop a comprehensive understanding of the 6M framework and the elements that constitute the Marketing Communications Mix. Participants will also learn about the strategies for integrated marketing communications and effective communication for target audiences.

What's included

9 videos3 assignments

This week we will delve into the critical aspects of pricing in the marketing context, exploring the foundations of pricing strategies, understanding price sensitivity, and emphasizing the principles of value pricing. Participants will gain insights into the strategic decisions involved in setting prices, aligning them with customer perceptions, and creating value-driven pricing models.

What's included

8 videos3 assignments1 discussion prompt

Instructor

Dr. Dhrithi Mahadevan
S.P. Jain Institute of Management and Research
2 Courses121 learners

Offered by

Recommended if you're interested in Marketing

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

New to Marketing? Start here.

Placeholder

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions