Recommended experience
Intermediate level
Ideal for professionals, managers, and team leaders seeking problem-solving and process optimization skills. No prior experience required.
Recommended experience
Intermediate level
Ideal for professionals, managers, and team leaders seeking problem-solving and process optimization skills. No prior experience required.
Master the "5 Whys" technique to identify root causes of problems effectively.
Streamline processes using the Deming Cycle and the Cycle of Continuous Improvement.
Reduce inefficiencies with the TIMWOOD model and adopt technology for process enhancement.
Implement brainstorming and action learning sets to generate innovative solutions.
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February 2025
1 assignment
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Unlock your organization's potential with Process Improvement and Problem Solving. This course equips you with proven tools and techniques to effectively solve problems, drive innovation, and enhance processes. By the end, you'll have the skills to identify root causes, brainstorm solutions, and implement sustainable improvements.
The journey begins with problem-solving techniques like the "5 Whys," brainstorming strategies, and action learning sets. These foundational tools ensure you can analyze complex issues, foster collaboration, and generate actionable ideas. Next, the course dives into process improvement methodologies, starting with the Cycle of Continuous Improvement and the Deming Cycle (PDCA). You'll explore how to review and streamline processes, reduce waste using the TIMWOOD model, and implement technology to enhance efficiency. The course also covers data management, sharing best practices, and identifying steps for process optimization. Designed for professionals aiming to enhance productivity, this course is ideal for team leaders, managers, and problem solvers. With no prerequisites, it’s accessible to anyone eager to learn effective methods for continuous improvement.
In this module, we will explore effective tools and techniques for identifying, analyzing, and solving problems. From asking the right questions using the "5 Why's" to running brainstorming sessions and action learning sets, you will learn how to foster innovation and team collaboration to resolve challenges efficiently.
3 videos1 reading
In this module, we will focus on methods for reviewing, improving, and managing processes to drive organizational success. You’ll discover tools like the continuous improvement cycle, Deming's PDCA model, and strategies to reduce waste. This section also highlights leveraging technology, sharing best practices, and implementing a step-by-step approach to optimize processes effectively.
11 videos1 assignment
Packt helps tech professionals put software to work by distilling and sharing the working knowledge of their peers. Packt is an established global technical learning content provider, founded in Birmingham, UK, with over twenty years of experience delivering premium, rich content from groundbreaking authors on a wide range of emerging and popular technologies.
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