By the end of this course, learners are empowered to implement data-driven process improvement objectives at their organization. The course covers: the business case for IoT (Internet of Things), the strategic importance of aligning operations and performance goals, best practices for collecting data, and facilitating a process mapping activity to visualize and analyze a process’s flow of materials and information. Learners are prepared to focus efforts around business needs, evaluate what the organization should measure, discern between different types of IoT data and collect key performance indicators (KPIs) using IoT technology. Learners have the opportunity to implement process improvement objectives in a mock scenario and consider how the knowledge can be transferred to their own organizational contexts.
This course is part of the Data-Driven Decision Making (DDDM) Specialization
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About this Course
It is helpful if learners have some familiarity with reading reports, gathering and using data, and interpreting visualizations.
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessWhat you will learn
Develop a plan to align operational and performance goals
Devise a data collection strategy and validate data integrity
Understand how to create current and future state process maps
Prioritize data gaps for root cause analysis
Skills you will gain
- Gap assessment
- Business Process Mapping
- KPIs
- Data Collection
- Data-Driven Decision Making
It is helpful if learners have some familiarity with reading reports, gathering and using data, and interpreting visualizations.
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessSyllabus - What you will learn from this course
Operations and Performance Goals
Data Collection
Process Mapping
Project: Data-Driven Process Improvement
Reviews
- 5 stars77.30%
- 4 stars14.72%
- 3 stars4.29%
- 2 stars3.06%
- 1 star0.61%
TOP REVIEWS FROM DATA-DRIVEN PROCESS IMPROVEMENT
Course is very good but if the resource material can be converted to a video it will add more value
great way to explain the things that I have never learned before. Go for it
The course is easy to understand and provides some key foundational considerations for data gathering and making an impact on business strategy.
It is a very good course and eye opener. Data driven process improvement is needful in every field.
About the Data-Driven Decision Making (DDDM) Specialization

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