Packt
Asking Great Sales Questions

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Packt

Asking Great Sales Questions

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

3 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

3 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Master strategic, trust-building questions that drive effective sales conversations.

  • Uncover client needs and motivations using open-ended and emotionally intelligent inquiries.

  • Apply questioning techniques to phone calls and meetings to increase engagement and conversions.

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Recently updated!

December 2025

Assessments

6 assignments

Taught in English

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There are 5 modules in this course

In this module, we will build your foundational knowledge of sales questioning by focusing on key techniques and underlying psychology. You’ll learn how to ask impactful questions that initiate trust and dialogue. These fundamentals are essential for creating strong client connections from the first conversation.

What's included

6 videos

In this module, we will move beyond the basics and explore how to strategically enhance your sales questions using mindset, research, and emotional intelligence. You’ll learn to personalize your approach and foster deeper conversations. These strategies will help you build trust and drive meaningful outcomes.

What's included

5 videos1 assignment

In this module, we will explore how to elevate your sales conversations by combining strategic questioning with active listening. You’ll learn to identify pain points and ask questions that lead to powerful solutions. These techniques transform your interactions into impactful client engagements.

What's included

5 videos1 assignment

In this module, we will focus on sharpening your communication style across various sales channels using high-impact questions and modern tools. You’ll learn to guide conversations in phone calls, meetings, and more. These techniques ensure consistent, confident engagement with every prospect.

What's included

5 videos1 assignment

In this module, we will highlight the top sales questions that drive real-world results and lasting relationships. You’ll gain insights from peer discussions and explore the questions that spark deep engagement. This final section equips you with battle-tested techniques to sustain sales success.

What's included

3 videos3 assignments

Instructor

Packt - Course Instructors
Packt
1,239 Courses296,477 learners

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Packt

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