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There are 2 modules in this course
Did you know that businesses using AI-powered lead management experience up to 50% higher sales productivity? Automating lead tracking and funnel optimization can transform how marketing teams drive revenue.
This Short Course was created to help professionals in this field master lead management automation and performance funnel optimization to drive revenue growth and operational efficiency.
By completing this course, you will be able to use CRM tools to manage leads, automate updates, and analyze funnel performance to identify bottlenecks and improve conversion rates—skills you can immediately apply to create smarter, faster marketing pipelines.
By the end of this 3-hour long course, you will be able to:
Apply CRM capabilities to import new leads, update their status, and create associated tasks.
Analyze a performance funnel report to calculate conversion rates and identify bottlenecks.
This course is unique because it combines AI-driven automation with practical CRM strategies, teaching you how to optimize every stage of your marketing funnel for greater visibility, agility, and measurable growth.
To be successful in this project, you should have:
Basic digital marketing knowledge
CRM platform familiarity
Understanding of sales processes
Spreadsheet management skills
Learning Item Title
What's included
3 videos1 reading1 assignment
Show info about module content
3 videos•Total 15 minutes
Systematic Lead Management Transforms Revenue Performance•3 minutes
Essential CRM Lead Management Components•9 minutes
CRM Lead Import Process Walkthrough•3 minutes
1 reading•Total 6 minutes
CRM Lead Import Best Practices and Data Standards •6 minutes
1 assignment•Total 3 minutes
CRM Lead Management Fundamentals Assessment •3 minutes
Coursera brings together a diverse network of subject matter experts who have demonstrated their expertise through professional industry experience or strong academic backgrounds. These instructors design and teach courses that make practical, career-relevant skills accessible to learners worldwide.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.