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There are 4 modules in this course
This course offers a comprehensive and structured approach to identifying, validating, prioritizing, and selecting unmet, underserved, and unarticulated needs in healthcare, laying the foundation for meaningful, evidence-based innovation. Using a combination of real-world examples, stakeholder perspectives, and practical tools, learners will explore how to uncover high-impact opportunities that align with clinical, organizational, and policy priorities. Emphasizing both critical thinking and creative problem-solving, the course equips learners to assess the significance, feasibility, and strategic relevance of healthcare challenges, ultimately guiding them toward selecting the right opportunities for innovation. Whether learners plan to work in clinical care, health-tech startups, public health, or healthcare management, this course provides them with foundational tools to recognize and act on the right opportunities for innovation that are feasible, relevant, and aligned with stakeholder needs and systemic realities.
This module lays the foundation for understanding the role of innovation in healthcare and the importance of identifying the right problems to solve. We will explore what healthcare innovation means, why it is critical in today’s evolving landscape, and the challenges and drivers that shape it. We will also learn how to categorize healthcare innovation from groundbreaking innovations to incremental advancements, understand different types of healthcare needs (clinical,operational, patient-centric), and explore the structured process for need identification and opportunity selection. This module will provide both conceptual grounding and real-world illustrations to help learners recognize impactful opportunities for healthcare innovation.
Welcome to Healthcare Innovation: Need/Opportunity Identification•4 minutes
Meet Your Instructor: Introduction to Ravi Mehta•3 minutes
The Impact of the Gies Community•2 minutes
Introduction to Need Identification for Healthcare Innovation•2 minutes
Defining Healthcare Innovation•9 minutes
Types of Innovation•8 minutes
Drivers of Healthcare Innovation•7 minutes
Challenges of Healthcare Innovation: The 5C Framework•8 minutes
Need Identification and Opportunity Selection in Healthcare Innovation•8 minutes
Types of Needs in Healthcare Innovation•7 minutes
The Process of Need Identification and Opportunity Selection in Healthcare Innovation•7 minutes
7 readings•Total 70 minutes
Syllabus•10 minutes
Coursera Coach•10 minutes
About the Discussion Forums•10 minutes
Online Education at Gies College of Business•10 minutes
Updating Your Profile•10 minutes
Module 1 Overview•10 minutes
Module 1 Readings•10 minutes
9 assignments•Total 130 minutes
Module 1 Graded Quiz•30 minutes
Orientation Quiz•30 minutes
Lesson 1-1 Practice Quiz•10 minutes
Lesson 1-2 Practice Quiz•10 minutes
Lesson 1-3 Practice Quiz•10 minutes
Lesson 1-4 Practice Quiz•10 minutes
Lesson 1-5 Practice Quiz•10 minutes
Lesson 1-6 Practice Quiz•10 minutes
Lesson 1-7 Practice Quiz•10 minutes
1 discussion prompt•Total 10 minutes
Getting to Know Your Classmates•10 minutes
1 plugin•Total 15 minutes
Welcome! Please Tell Us About Yourself•15 minutes
Module 2: Stakeholder Analysis and Engagement
4 hours to complete
Module details
This module focuses on two foundational steps in the process of need identification for healthcare innovation—defining problems effectively and analyzing stakeholder dynamics. You will gain skills to break down complex challenges into clearly articulated problems to identify unmet needs that, in turn, lay the foundation for impactful and sustainable innovation. In addition, we will explore methods for identifying, analyzing, and engaging key stakeholders, including internal actors, such as patients and providers, and external groups, like payers, regulators, and technology partners. Using structured frameworks and practical tools, you will develop the competencies needed to ensure that innovation efforts are aligned with real-world challenges and shaped by the perspectives of the individuals most affected.
What's included
10 videos2 readings9 assignments
Show info about module content
10 videos•Total 71 minutes
Problem Definition and Stakeholder Engagement for Need Identification•2 minutes
Defining the Problem•7 minutes
How to Define the Problem Effectively•9 minutes
Tools and Techniques for Identifying the Problem•13 minutes
Common Challenges and Pitfalls in Problem Definition•7 minutes
Understanding Stakeholders•5 minutes
The Stakeholder Analysis Process•4 minutes
Identifying Key Stakeholders•6 minutes
Analyzing and Understanding Stakeholder Needs and Expectations•10 minutes
Prioritizing and Engaging Stakeholders•9 minutes
2 readings•Total 20 minutes
Module 2 Overview•10 minutes
Module 2 Readings•10 minutes
9 assignments•Total 130 minutes
Module 2 Graded Quiz•30 minutes
Lesson 2-1 Practice Quiz•30 minutes
Lesson 2-2 Practice Quiz•10 minutes
Lesson 2-3 Practice Quiz•10 minutes
Lesson 2-4 Practice Quiz•10 minutes
Lesson 2-5 Practice Quiz•10 minutes
Lesson 2-6 Practice Quiz•10 minutes
Lesson 2-7 Practice Quiz•10 minutes
Lesson 2-8 Practice Quiz•10 minutes
Module 3: Methods and Tools for Need Identification
4 hours to complete
Module details
This module aims to equip you with a comprehensive tool kit for systematically identifying unmet needs in healthcare, a critical step in driving innovation. By integrating macro-level analyses, organizational assessments, process evaluations, user-centered techniques, and rigorous research methodologies, this module provides you with a versatile and practical approach to need identification. Through real-world examples and applications, you will gain the ability to systematically analyze complex healthcare environments and uncover high-impact opportunities for innovation. Whether working in a hospital, startup, or academic setting, these tools will help you to identify meaningful needs and drive evidence-based, transformative change.
What's included
11 videos2 readings8 assignments
Show info about module content
11 videos•Total 93 minutes
Tools and Methods for Need Identification•3 minutes
Macroeconomic Environment and Healthcare Ecosystem•11 minutes
Firm-Oriented Tools•13 minutes
Process-Oriented Tools•6 minutes
Introduction to User-Oriented Tools•1 minute
User Journey Mapping•11 minutes
Lead Users and Their Role in Need Identification for Healthcare Innovation•7 minutes
Module 4: Need Assessment, Validation, Prioritization, and Selection
4 hours to complete
Module details
This module builds a critical bridge between identifying problems in healthcare and transforming them into real-world innovation opportunities. We will focus on ensuring that the identified needs are worth solving; in other words, they are significant, relevant, and feasible within real-world systems. We will then examine structured methods for assessing and prioritizing needs, including the Severity-Prevalence-Feasibility (SPF) analysis, Impact-Effort Matrix, return on investment (ROI) analysis, Health Technology Assessment (HTA), and stakeholder-centered tools, like the MoSCoW Method and Multi-Criteria Decision Analysis (MCDA). Finally, we will explore how strategic alignment, resource availability, risk, and timing influence final need selection.
What's included
18 videos4 readings6 assignments1 plugin
Show info about module content
18 videos•Total 103 minutes
Introduction to Need Validation, Prioritization, and Selection•2 minutes
Need Assessment and Validation: Introduction and Significance•9 minutes
Need Assessment Validation: Process and Criteria•3 minutes
Is the Need Real?•3 minutes
Is the Need Significant?•5 minutes
Is the Need Relevant?•4 minutes
Is the Need Worth Addressing?•6 minutes
Need Assessment and Validation Wrap-Up•3 minutes
Need Prioritization and Selection in Healthcare Innovation: Introduction and Significance•9 minutes
Tools and Frameworks for Structured Prioritization: Introduction•3 minutes
Simple and Early-Stage Tools for Need Prioritization•6 minutes
Economic- or Policy-Focused Approach to Need Prioritization•6 minutes
Stakeholder-Centered Approach to Need Prioritization•10 minutes
Multi-Criteria Decision Analysis•4 minutes
Applying Frameworks to Prioritize Validated Needs•16 minutes
Need Selection•10 minutes
Course Conclusion: Wrapping Up - From Insights to Impact•3 minutes
Learn on Your Terms•1 minute
4 readings•Total 40 minutes
Module 4 Overview•10 minutes
Module 4 Readings•10 minutes
Congratulations on Completing the Course!•10 minutes
Get Your Course Certificate•10 minutes
6 assignments•Total 80 minutes
Module 4 Graded Quiz•30 minutes
Lesson 4-1 Practice Quiz•10 minutes
Lesson 4-2 Practice Quiz•10 minutes
Lesson 4-3 Practice Quiz•10 minutes
Lesson 4-4 Practice Quiz•10 minutes
Lesson 4-5 Practice Quiz•10 minutes
1 plugin•Total 15 minutes
How Was the Course?•15 minutes
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Build toward a degree
This course is part of the following degree program(s) offered by University of Illinois Urbana-Champaign. If you are admitted and enroll, your completed coursework may count toward your degree learning and your progress can transfer with you.¹
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Build toward a degree
This course is part of the following degree program(s) offered by University of Illinois Urbana-Champaign. If you are admitted and enroll, your completed coursework may count toward your degree learning and your progress can transfer with you.¹
¹Successful application and enrollment are required. Eligibility requirements apply. Each institution determines the number of credits recognized by completing this content that may count towards degree requirements, considering any existing credits you may have. Click on a specific course for more information.
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What will I get if I subscribe to this Specialization?
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Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.