Tourism is one of the most motivating activities for any person. It fills us with enthusiasm, with the desire to get to know new places and establish new bonds. The trip begins long before we start it: when we dream about it, when we imagine ourselves visiting places, tasting flavors, getting to know new cultures. In it we enjoy, investigate, discover and above all, we are amazed with experiences to be revealed. “Once a year go somewhere you've never been before” (Dalai Lama), is one of the phrases that surely awakens in us the desire to take a trip soon to unveil new directions.
In this online course we will analyze the main characteristics of this phenomenon. The concepts of tourism and hospitality will allow us to address the relevance they have on the economy, culture and environment worldwide.
You will learn the importance of incorporating good practices in tourism and hospitality; respecting cultural diversity, the environment, tangible and intangible heritage, and thus generate a conscious and sustainable tourism.
Course objectives:
- Understand the complexity of the tourism phenomenon.
- Recognize the importance of the interrelationship between the tourist and the natural, socioeconomic and cultural environment.
- Understand the characteristics of transportation, hotel, and gastronomic services companies as an integral part of the tourism system, in digital environments.
- To learn the specific technical language of the sector.
- Identify techniques, strategies and frameworks for action to achieve sustainable tourism development.
In the first module we will approach the notions of tourism and hospitality. Types and classification. The tourist and his motivations: Why do we like to travel? The history of tourism and hospitality: origin and evolution.
Summative quiz: Tourism and hotel concepts•30 minutes
Formative quiz: Definitions of tourism and Hospitality•20 minutes
Formative quiz: Historical Evolution of Tourism•20 minutes
3 discussion prompts•Total 90 minutes
Tourism, much more than taking a trip•30 minutes
Hospitality and Tourism•30 minutes
Landing towards new ideas: We invite you to reflect on the concepts learned•30 minutes
Tourism as a socioeconomic phenomenon and service activity. Components of the tourism market
Module 2•4 hours to complete
Module details
This week we will develop tourism supply and demand, tourism service and product, seasonality, travel flows, tourist behavior and profile. We will also look at the economic contribution of tourism to local development, and the implications of the hotel sector in the economy and the challenges it presents.
“When I Travel, I Choose…” How are Tourism Flows Born?•2 minutes
4 readings•Total 65 minutes
Economic Development and Hospitality•20 minutes
Supply and Demand in the Tourist Sector•20 minutes
Tourism Seasonality•20 minutes
End of Week 2•5 minutes
3 assignments•Total 70 minutes
Summative quiz: Tourism as a socioeconomic phenomenon and service activity. Components of the tourism market•30 minutes
Formative quiz: Global tourism as a factor of development. Tourism growth and economic development•20 minutes
Formative quiz: Tourism market. Complexities of the tourism sector•20 minutes
3 discussion prompts•Total 90 minutes
Social and economic practice of tourism. Our behavior at the destination matters•30 minutes
Tourism product or service?•30 minutes
To travel? I only choose beach destinations•30 minutes
New modalities in tourism activity. Investment, connectivity and digital transformation in the sector
Module 3•4 hours to complete
Module details
In this module we will address the new tourism habits and consumption, the emerging tourism destinations. We will also analyze the characteristics of the new forms of tourism and digital transformation as a differential value within the tourism sector.
Techonological Changes and New Ways of Doing Tourism•3 minutes
Creative Accommodation Proposals•3 minutes
The Digital, Intelligent and Sustainable Transformation of Tourism•6 minutes
4 readings•Total 60 minutes
New Profiles and Alternatives in Tourism•20 minutes
Life Cycle of a Tourist Destination. What are Emerging Tourist Destinations?•20 minutes
Conclusion•10 minutes
End of Week 3•10 minutes
3 assignments•Total 70 minutes
Summative quiz: Conclusion•30 minutes
Formative quiz: Technological changes and new ways of doing tourism •20 minutes
Formative quiz: Conclusion•20 minutes
3 discussion prompts•Total 110 minutes
Landing at home, but planning a new destination•40 minutes
One click away from starting the trip•40 minutes
Conscious tourism, the only possible path•30 minutes
Tourism and global warming: adaptation and mitigation. Heritage sites and sustainable tourism
Module 4•5 hours to complete
Module details
In this last module we will look at climate as a travel preference factor. In turn, we will delve into the negative impacts of tourism and the environment, and the recommendations of the United Nations to the tourism sector. On the other hand, we will review the requirements necessary to practice sustainable tourism and the importance of tourism in the ecological footprint.
La Universidad de Palermo es una universidad global ubicada en el corazón de Buenos Aires, Argentina, y reconocida como una de las universidades más innovadoras de América Latina. Ofrece carreras y programas en modalidad online, presencial y combinada. Su comunidad académica está compuesta por estudiantes que provienen de 51 países diferentes.
Es distinguida consistentemente en diferentes rankings internacionales:
#1 en América Latina entre las universidades menores a 50 años. QS Top 50 under 50 2021.
#1 en América Latina en el indicador de estudiantes internacionales. QS World University Ranking 2021
#1 en Argentina y top 5 en America Latina. QS Global MBA Rankings 2020
Top 3 en America Latina en Arts & Design. QS World University Ranking, by Subject 2020.
www.palermo.edu
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M
MM
5·
Reviewed on Apr 17, 2025
I had an amazing class from Universidad de Palermo, great learning for a greater career Development . Thank You
D
DC
5·
Reviewed on Oct 18, 2024
This introduction course provides a typical understanding of tourism industry for the beginners. Well planned and designed.
Y
YR
4·
Reviewed on Feb 28, 2025
Some questions appeared in Spanish, and sometimes it was a bit rough to grasp important points in the texts, but otherwise very interesting things covered! Had a fun time :)
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