In order to have a successful professional life, you have to be able to communicate with the people you work with. You have to be able to communicate with co-workers in a way that establishes respect and influence.
Developing Interpersonal Skills
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Developing Interpersonal Skills
This course is part of People and Soft Skills for Professional and Personal Success Specialization
Instructor: IBM Skills Network Team
97,038 already enrolled
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Gain insight into a topic and learn the fundamentals.
4.7
(1,810 reviews)
Beginner level
Recommended experience
Flexible schedule
Approx. 3 hours
Learn at your own pace
98%
Most learners liked this course
What you'll learn
Identify and analyze different communication styles and understand their strengths and weaknesses
Demonstrate active listening skills and questioning styles to explore issues and enhance understanding
Identify conflict response styles; approach and effectively mediate workplace conflicts
Determine ways to build and maintain trust and increase your influence and eminence in the workplace
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
8 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the People and Soft Skills for Professional and Personal Success Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There is 1 module in this course
Interpersonal Skills are skills you use every day to communicate and interact with others. They enable you to interact positively and work effectively with others. The Interpersonal Skills course will help you develop skills and behaviors required to become an effective communicator, make a lasting impact, and deal with challenges in a controlled and focused manner.
What's included
24 videos27 readings8 assignments
Instructor
Instructor ratings
4.7 (348 ratings)Offered by
Recommended if you're interested in Personal Development
Arizona State University
Fundação Instituto de Administração
University of Colorado Boulder
University of Colorado Boulder
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Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
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