When you hand in work in a professional workspace, employers expect it to be good quality work and done in a timely manner. By taking this short course you will learn about consistency and how to deliver quality work and experiences to clients.
New year. Big goals. Bigger savings. Unlock a year of unlimited access to learning with Coursera Plus for $199. Save now.
Delivering Quality Work with Agility
This course is part of People and Soft Skills for Professional and Personal Success Specialization
Instructor: IBM Skills Network Team
19,422 already enrolled
Included with
(285 reviews)
Recommended experience
What you'll learn
Deliver high quality work that solves a problem and reduces effort for the person or group requesting it
Apply the quality work process to all requests through clear communication and focus on clients
Take ownership of your assignments and apply the five-step method that will help you deliver quality work
Work with agility while applying the quality work process to become a trusted advisor to your clients and colleagues
Skills you'll gain
Details to know
Add to your LinkedIn profile
4 assignments
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
There is 1 module in this course
What's included
23 videos23 readings4 assignments
Instructor
Offered by
Recommended if you're interested in Personal Development
Yale University
University of Minnesota
Why people choose Coursera for their career
Learner reviews
285 reviews
- 5 stars
73.26%
- 4 stars
20.13%
- 3 stars
4.51%
- 2 stars
1.04%
- 1 star
1.04%
Showing 3 of 285
Reviewed on Oct 1, 2024
The content was highly educational. However, it was inconvenient that many of the reading materials used images of text in English, making it impossible to utilize AI-based translation tools.
Reviewed on Sep 18, 2024
Very interesting course on how to deliver quality work with agility.
Reviewed on Jun 7, 2023
While I learned these skills prior to earning this certificate, I feel it is important to update my vocabulary to current and refresh myself on process in our ever changing business culture.
New to Personal Development? Start here.
Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.