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Learner Reviews & Feedback for GenerativeAI for Customer Success by Coursera Instructor Network
19 ratings
About the Course
Did you know that companies using Generative AI in customer success see a significant improvement in customer satisfaction and operational
efficiency? Discover how you can leverage this technology to transform your customer success strategies. This short course empowers
customer success professionals and managers to enhance their strategies using Generative AI (GenAI) technologies. By completing this
course, you'll be able to apply advanced GenAI tools to streamline your customer support processes, improve customer engagement, and
increase overall employee satisfaction the very next day at work. By the end of this course, you will be able to: 1.Explain ho...
efficiency? Discover how you can leverage this technology to transform your customer success strategies. This short course empowers
customer success professionals and managers to enhance their strategies using Generative AI (GenAI) technologies. By completing this
course, you'll be able to apply advanced GenAI tools to streamline your customer support processes, improve customer engagement, and
increase overall employee satisfaction the very next day at work. By the end of this course, you will be able to: 1.Explain ho...
Top reviews
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1 - 3 of 3 Reviews for GenerativeAI for Customer Success
By Ewa G
•Jan 26, 2025
Could not get better overview of GenAI function in CSM world
By Yohanna V
•Feb 23, 2025
muy bueno
By Pietro S
•Apr 1, 2025
Not worth the price, it shares simple things that are out of common sense. I took the free one as it is overpriced for what it has to offer, just watch a bunch of YouTube videos, spare money.