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GenAI for Customer Analytics and Insights with JUNE

This course is part of multiple programs.

Instructors: Yash Thakker

Included with

Learn more

1 module

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

3 hours to complete

Flexible schedule

Learn at your own pace

1 module

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

3 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Analyze the role of JUNE in transforming customer analytics and its key use cases.
Setting up June's platform optimally for effective data collection and analysis.
Create AI-generated reports using June's features
Apply June's insights to inform product decisions and strategies.

Skills you'll gain

Tools you'll learn

Generative AI

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

2 assignments¹

AI Graded see disclaimer

Taught in English

91%

of learners achieved a positive career outcome

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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Build your subject-matter expertise

This course is available as part of

When you enroll in this course, you'll also be asked to select a specific program.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There is 1 module in this course

In this course, we'll embark on a journey to transform the way you approach customer analytics. Imagine harnessing the cutting-edge power of Generative AI through June's innovative platform to unlock deeper insights with ease. No more getting lost in data overload; instead, you'll focus on making strategic decisions that propel your business forward.

This course is designed for Product Managers, Data Analysts, Customer Success Managers, and Growth Marketers who are looking to elevate their customer analytics capabilities. Whether you're managing product roadmaps, analyzing user data, enhancing customer success, or driving growth, this course will help you harness the power of June and GenAI to make informed, data-driven decisions. Learners should have a basic understanding of product analytics and be familiar with SaaS products. While no deep technical expertise is required, a foundational knowledge of how data is collected, interpreted, and used within SaaS environments will help participants get the most from this course. By the end of this course, learners will be able to analyze the role of June in transforming customer analytics and identify its key use cases. They will be equipped to set up June's platform for effective data collection and analysis, as well as create AI-generated reports using June's features. Additionally, participants will learn to apply insights from June to inform strategic product decisions.

Module details

This course will embark on a journey to transform the way you approach customer analytics. Imagine harnessing the cutting-edge power of Generative AI through June's innovative platform to unlock deeper insights with ease.

What's included

13 videos5 readings2 assignments1 peer review

13 videosTotal 66 minutes

Introduction to the Course & Meet Your Instructor3 minutes
Why GenAI is Revolutionizing Customer Analytics 4 minutes
Key Use Cases of GenAI in Product Analytics 5 minutes
What is June? 4 minutes
Key Features of June 5 minutes
Signing Up and Logging in to June 6 minutes
Events, Page Views, and Reports in June 4 minutes
Connecting Existing Data Sources to June 6 minutes
Starting a New Connection in June 4 minutes
Creating Reports in June 6 minutes
Analyzing the Demo Stripe Dashboard 6 minutes
Building a Custom Report: olly.social Case Study 11 minutes
Congratulations and Continuous Learning Journey1 minute

5 readingsTotal 25 minutes

Welcome to the Course: Course Overview5 minutes
Challenges of Product Analytics in the Era of Generative AI 5 minutes
June 4.0 - The simple and free Customer Analytics 5 minutes
User Retention Analysis: Meaning, Models & Reporting on Customer Cohort Retention 5 minutes
Understanding Retention Rate: What it is and Why it Matters for your B2B SaaS Business 5 minutes