This course explores how to create and administer policies and procedures for an organization. You will evaluate the values and attitudes between the workforce and employees. You will learn performance methods for all levels of employees.
Employee Relations
Give your career the gift of Coursera Plus with $160 off, billed annually. Save today.
Employee Relations
This course is part of HRCI Human Resource Associate Professional Certificate
Instructors: Brad Boyson
14,961 already enrolled
Included with 
Gain insight into a topic and learn the fundamentals.
4.7
(171 reviews)
Beginner level
Recommended experience
Flexible schedule
Approx. 22 hours
Learn at your own pace
97%
Most learners liked this course
What you'll learn
Explain performance management concepts for all levels of employees
Outline organizational design principles and strategies for effectiveness
Evaluate policies for the workforce and employees of an organization
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
23 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
Build your Leadership and Management expertise
This course is part of the HRCI Human Resource Associate Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from HRCI
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
There are 4 modules in this course
This week, you will learn about the talent acquisition process, including how to create mission, vision, values, and core competencies for an organization. You will also learn about company ethics, the company handbook, and employee communication.
What's included
17 videos5 readings6 assignments4 discussion prompts
This week, you will learn about employee engagement by creating an inclusive culture, adding inclusion initiatives, and evaluating employee engagement.
What's included
16 videos2 readings5 assignments1 peer review2 discussion prompts
Throughout this week, you will learn about performance management in an organization. You'll learn about various performance appraisal methods, along with workplace discipline termination. Finally, you will learn how to handle workplace conflict in a variety of forms.
What's included
28 videos6 readings7 assignments1 discussion prompt
This week, you will learn about the aspects of business continuity. You'll learn about the role of HR in an organization, including strategic planning and company leadership. You will also learn about various organizational structures and record keeping. To conclude the week, you will get support to identity the next steps in building your career.
What's included
18 videos6 readings5 assignments3 discussion prompts
Offered by
Recommended if you're interested in Leadership and Management
IESE Business School
Coursera Instructor Network
Queen Mary University of London
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Learner reviews
Showing 3 of 171
4.7
171 reviews
- 5 stars
80.81%
- 4 stars
14.53%
- 3 stars
1.16%
- 2 stars
0.58%
- 1 star
2.90%
New to Leadership and Management? Start here.
Open new doors with Coursera Plus
Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.