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University of Pennsylvania

Optimizing Diversity on Teams

By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation and creativity. You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world cases and peer-to-peer discussions. In addition, you discover how to overcome common biases faced in diverse teams. Systems of power, reward and rhetoric are discussed to help you create prosperous teams where differences flourish.

Status: Conflict Management
Status: Culture
BeginnerCourse14 hours

Featured reviews

MM

5.0Reviewed Oct 15, 2022

I​ learned so much, and I had a better understanding of tactics to diversify companies and reach out to different groups that are not currently represented.I​ really loved this course.

RM

5.0Reviewed Nov 3, 2020

Great course. Enjoyed the peer portion. Presentaions were on point

VP

5.0Reviewed Apr 14, 2020

The course is very well designed and presented. It is very impressive and helpful that all real life examples are discussed in the coursework and interviews.

MT

5.0Reviewed Apr 18, 2022

This course was extremely helpful, both as an overview and as a tool for taking away specific actions and skills. I highly recommend it.

JP

4.0Reviewed Dec 30, 2024

Very appropriate for those with some or a bit of knowledge. Great educational info

MZ

5.0Reviewed May 11, 2020

In deep lesson about diversity in Team, recommended 100%

II

5.0Reviewed Aug 30, 2020

Course will be very useful in optimally managing diverse teams

BO

4.0Reviewed May 2, 2018

Interesting course with various examples of how to build diverse and inclusive teams.

SU

5.0Reviewed Oct 25, 2020

Good course for understanding D&I in deep level. Very practical to implement D&I in organization.

DM

4.0Reviewed Apr 30, 2017

it helped me to remember the importance of diversity. Many times we tend to prefer teams with less diversity just because it is easier to manage. This course is a good reminder of what should be done

WC

5.0Reviewed Aug 31, 2019

Right on topic for the issues I'm seeing in the workplace

DL

5.0Reviewed Jun 16, 2019

Learning about micro-aggressions changed my life - personally and professio

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Martin Sundquist
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Reviewed May 12, 2020