Designing Project Information Hubs for Performance

Ends soon! Save on skills that make you shine with 40% off 3 months of Coursera Plus. Save now

Designing Project Information Hubs for Performance

This course is part of Program Management and the Art of Communication Specialization

Instructor: William A. Brantley

Included with

Learn more

5 modules

Gain insight into a topic and learn the fundamentals.

13 reviews

Beginner level

No prior experience required

7 hours to complete

Flexible schedule

Learn at your own pace

5 modules

Gain insight into a topic and learn the fundamentals.

13 reviews

Beginner level

No prior experience required

7 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Build effective communication networks for programs and projects to improve collaboration and transparency.
Manage the flow of information and apply knowledge management to organize project data efficiently.
Apply best practices for reporting, meetings, and stakeholder communication to enhance project performance.
Diagnose and fix communication breakdowns while creating better information‑sharing habits across teams.

Skills you'll gain

Tools you'll learn

Project Management Software

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

25 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Build your subject-matter expertise

This course is part of the Program Management and the Art of Communication Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 5 modules in this course

Master the flow of information that drives every successful project and program. In this course, you’ll learn how to manage complex communication networks, turning overwhelming data and messages into clarity, alignment, and action.

You’ll explore advanced tools and techniques to coordinate information across teams, empower project managers, and ensure strategic goals are met. Whether you’re leading traditional or agile initiatives, you’ll discover how to streamline communication, enhance team collaboration, and prevent information overload. Perfect for CAPMs, PMPs, and agile professionals, this course helps you go beyond certification to master the art of communication at scale—and earn 10 professional development units (PDUs) along the way.

The first week starts with defining program and project communication networks. We will discuss the Boston Big Dig Project as an example of the challenges inherent in large-scale communication networks.

What's included

5 videos8 readings6 assignments

5 videosTotal 46 minutes

1.1.1 What Are Communication Networks?9 minutes
1.2.1 How to Build a Communication Network for a Program or Project - Part One - Video7 minutes
1.3.1 How to Build a Communication Network for a Program or Project - Part Two - Video11 minutes
1.4.1 Scaling Up the Program or Project Communication Network - Video10 minutes
1.5.1 Putting It All Together: The Project Management Information System - Video9 minutes

8 readingsTotal 27 minutes

Orientation and Welcome!2 minutes
Course Syllabus5 minutes
1.1.2 What Are Communication Networks? - Summary Points4 minutes
1.2.2 How to Build a Communication Network for a Program or Project - Part One - Summary Points3 minutes
1.3.2 How to Build a Communication Network for a Program or Project - Part Two - Summary Points5 minutes
1.4.2 Scaling Up the Program or Project Communication Network - Summary Points4 minutes
1.5.2 Putting It All Together: The Project Management Information System - Summary Points3 minutes
Week 1 Resources1 minute

6 assignmentsTotal 40 minutes

1.6.1 Quiz15 minutes
1.1.3 What Are Communication Networks? Knowledge Check5 minutes
1.2.3 How to Build a Communication Network for a Program or Project - Part One - Knowledge Check5 minutes
1.3.3 How to Build a Communication Network for a Program or Project - Part Two - Knowledge Check5 minutes
1.4.3 Scaling Up the Program or Project Communication Network - Knowledge Check5 minutes
1.5.3 Putting It All Together: The Project Management Information System - Knowledge Check5 minutes

This week describes the types of information in a program or project. How information moves through the program or project communication networks and how to use knowledge management to effectively handle program and project data and information.

What's included

5 videos6 readings6 assignments

5 videosTotal 29 minutes

2.1.1 The Types of Information in a Program/Project - Video5 minutes
2.2.1 How Information Moves in a Program/Project - Video7 minutes
2.3.1 Knowledge Management in Programs and Projects - Part One - Video3 minutes
2.4.1 Knowledge Management in Programs and Projects - Part Two - Video8 minutes
2.5.1 Putting It All Together - Video5 minutes

6 readingsTotal 16 minutes

2.1.2 The Types of Information in a Program/Project - Summary Points3 minutes
2.2.2 How Information Moves in a Program/Project - Summary Points4 minutes
2.3.2 Knowledge Management in Programs and Projects - Part One - Summary Points2 minutes
2.4.2 Knowledge Management in Programs and Projects - Part Two - Summary Points4 minutes
2.5.2 Putting It All Together - Summary Points2 minutes
Week 2 Resources1 minute

6 assignmentsTotal 40 minutes

2.6.1 Quiz15 minutes
2.1.3 The Types of Information in a Program/Project - Knowledge Check5 minutes
2.2.3 How Information Moves in a Program/Project - Knowledge Check5 minutes
2.3.3 Knowledge Management in Programs and Projects - Part One - Knowledge Check5 minutes
2.4.3 Knowledge Management in Programs and Projects - Part Two - Knowledge Check5 minutes
2.5.3 Putting It All Together - Knowledge Check5 minutes

This week you will learn best practices for program and project communication. We will discuss the best ways to report project status, hold effective meetings, and communicate information to stakeholders.

What's included

4 videos5 readings5 assignments

4 videosTotal 25 minutes

3.1.1 The Program/Project Communication Plan - Video5 minutes
3.2.1 Reporting Program/Project Status - Video8 minutes
3.3.1 Effective Meeting Practices - Video6 minutes
3.4.1Communicating Program/Project Status to Stakeholders - Video6 minutes

5 readingsTotal 15 minutes

3.1.2 The Program/Project Communication Plan - Summary Points3 minutes
3.2.2 Reporting Program/Project Status - Summary Points5 minutes
3.3.2 Effective Meeting Practices - Summary Points3 minutes
3.4.2 Communicating Program/Project Status to Stakeholders - Summary Points3 minutes
Week 3 Resources1 minute

5 assignmentsTotal 35 minutes

3.5.1 Quiz15 minutes
3.1.3 The Program/Project Communication Plan - Knowledge Check5 minutes
3.2.3 Reporting Program/Project Status - Knowledge Check5 minutes
3.3.3 Effective Meeting Practices - Knowledge Check5 minutes
3.4.3 Communicating Program/Project Status to Stakeholders - Knowledge Check5 minutes

For the last week, we will discuss ways to troubleshoot common program and project communication networks challenges. What to do when the communication network is growing out of control, when information is becoming lost in the network, or if you are not receiving proper feedback. We end the week with ways to teach your program or project team good information management habits.

What's included

5 videos6 readings6 assignments

5 videosTotal 29 minutes

4.1.1 The Network is Growing Too Big - Video5 minutes
4.2.1 Information is Getting Lost in the Network - Video7 minutes
4.3.1 Information Only Goes One Way - Video7 minutes
4.4.1 How To Tell If Information is Being Transmitted Accurately - Video6 minutes
4.5.1 Teaching Your Program Or Project Team Good Information Management Habits - Video4 minutes

6 readingsTotal 17 minutes

4.1.2 The Network is Growing Too Big - Summary Points3 minutes
4.2.2 Information is Getting Lost in the Network - Summary Points4 minutes
4.3.2 Information Only Goes One Way - Summary Points4 minutes
4.4.2 How To Tell If Information is Being Transmitted Accurately - Summary Points3 minutes
4.5.2 Teaching Your Program Or Project Team Good Information Management Habits - Summary Points2 minutes
Week 4 Resources1 minute

6 assignmentsTotal 40 minutes

4.6.1 Quiz15 minutes
4.1.3 The Network is Growing Too Big - Knowledge Check5 minutes
4.2.3 Information is Getting Lost in the Network - Knowledge Check5 minutes
4.3.3 Information Only Goes One Way - Knowledge Check5 minutes
4.4.3 How To Tell If Information is Being Transmitted Accurately - Knowledge Check5 minutes
4.5.3 Teaching Your Program Or Project Team Good Information Management Habits - Knowledge Check5 minutes

What's included

4 readings2 assignments

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

William A. Brantley

University of Maryland, College Park

12 Courses8,129 learners

Offered by

University of Maryland, College Park

Explore more from Leadership and Management

Status: Free Trial
Microsoft
Performance Domains in Project Management
Course
Status: Free Trial
University of Maryland, College Park
Effective Communication for Project Stakeholders and Teams
Course
Status: Free Trial
Microsoft
Project Management Performance Domains
Course
Status: Free Trial
LearnKartS
Project Management Principles,Performance Domains,Tailoring
Course

Why people choose Coursera for their career

Felipe M.

Learner since 2018

"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020

"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021

"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.