In this course, you will master the five phases of the Design Thinking process and learn how to supercharge your design workflow using modern Generative AI tools like ChatGPT, Claude, and Google Gemini.

Design Thinking | With Customer Personas and Gen-AI

Design Thinking | With Customer Personas and Gen-AI

Instructor: Govind Kumar
Included with Learn more
Recommended experience
What you'll learn
Apply the five phases of the design thinking process - Empathize, Define, Ideate, Prototype and Test - to real-world challenges.
Use customer segmentation, personas, Voice of Customer and reframing to uncover needs and prioritize design requirements.
Leverage Gen-AI tools such as ChatGPT, Claude and Gemini for prompt engineering, persona creation, word cloud and rapid prototyping.
Create and refine user-centered solutions using prototyping, relevant design principles and metrics to test and improve outcomes
Skills you'll gain
- User Interface (UI)
- Prompt Engineering
- Usability
- Product Design
- User Experience
- Case Studies
- Generative AI
- Performance Metric
- Persona (User Experience)
- User Experience Design
- User Interface and User Experience (UI/UX) Design
- Design Thinking
- User Interface (UI) Design
- Design Reviews
- Ideation
- Journey Mapping
- Human Centered Design
Tools you'll learn
Details to know

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October 2026
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There are 11 modules in this course
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