Summary Over 2 decades of experience managing Technology, Operations, Strategy and Quality in top MNCs like Hewlett Packard & Airtel and startups. Held leadership roles (including Founder & CEO of an AI Startup) and managed businesses across Asia Pacific & Japan region. Expertise . AI, Business Intelligence, Customer Experience, Design, Six Sigma and Innovation Key Experiences . Successfully incubated Centers of Excellence for fraud prevention and service analytics at HP Asia Pacific & Japan. . Significant experience in design thinking based product development and management. Played a critical role in developing products for emerging markets. Education & Certification . B. Tech (1993) and Full time MBA (1997) from top institutes in India . Professional certifications in Innovation, Lean Six Sigma (trained in the GE way), Project Management and Neuro Linguistic Programming Accolades . Won global awards in the areas of Customer Experience, Leadership Excellence, Quality and Technology. . Featured in the cover of CIO Review Magazine.