Dell
Dell Technologies Introduction to IT Sales
Dell

Dell Technologies Introduction to IT Sales

Develop with Dell

Instructor: Develop with Dell

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

July 2025

Assessments

11 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

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There are 4 modules in this course

This week you will get an overview of what a career in Sales could look like for you. You’ll learn about what it takes to be an inside sales representative and various paths your career could take once you get started. We’ll also discuss some of the key characteristics and qualities needed to be successful in sales.

What's included

20 videos4 readings4 assignments

This week is all about the foundational professional skills you’ll need to work in tech support. Things like time management, active listening and communication will be essential to your success as a tech support professional. This week we’ll cover strategies for making the most of your time, and tips for crafting professional business communications.

What's included

6 videos2 readings4 assignments1 discussion prompt

This module introduces learners to the concept of Emotional Intelligence (EQ), its key components, and strategies for improvement. Participants will understand how enhancing their EQ can make them more effective sellers by fostering better client relationships. Additionally, learners will explore their own personality types and articulate best practices for collaborating with others based on these insights. This module is designed to enhance interpersonal skills and adaptability in professional settings.

What's included

4 videos1 reading1 assignment1 plugin

This module empowers learners to articulate the value of their personal brand. Participants will develop their own personal brand, highlighting their unique strengths and qualities. Additionally, learners will create and deliver a compelling personal sales candidate pitch, effectively showcasing their brand to potential employers or clients. This module is designed to enhance personal branding and presentation skills in a professional context.

What's included

6 videos2 readings2 assignments1 peer review

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Instructor

Develop with Dell
Dell
12 Courses4,965 learners

Offered by

Dell

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