Materi ini adalah rangkaian pertama dari keseluruhan program pelatihan yang akan membantu Anda untuk berperan sebagai IT Support Specialist tingkat pemula. Dalam kursus ini, Anda akan diperkenalkan ke dunia Teknologi Informasi, atau IT. Anda akan mempelajari berbagai aspek Teknologi Informasi, seperti perangkat keras komputer, Internet, perangkat lunak komputer, pemecahan masalah, dan layanan pelanggan. Pelatihan ini mencakup berbagai topik dalam dunia IT yang dirancang untuk memberi Anda gambaran tentang pelajaran apa yang akan diperoleh melalui program sertifikasi ini.
Dasar-Dasar Dukungan Teknis
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Dasar-Dasar Dukungan Teknis
This course is part of IT Support Google Professional Certificate
Instructors: Onlea support
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Gain insight into a topic and learn the fundamentals.
4,175 reviews
Beginner level
No prior experience required
Flexible schedule
3 weeks at 10 hours a week
Learn at your own pace
100%
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Skills you'll gain
- Information Technology
- Software Installation
- Operating System Administration
- Package and Software Management
- Technical Support
- Technical Support and Services
- Problem Management
- General Networking
- Desktop Support
- End User Training and Support
- Hardware Troubleshooting
- Computer Architecture
- Computer Hardware
- Computer Networking
- Help Desk Support
- Hardware Architecture
Tools you'll learn
Details to know
Shareable certificate
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Assessments
16 assignments
Taught in Indonesian
See how employees at top companies are mastering in-demand skills
Build your Support and Operations expertise
This course is part of the IT Support Google Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Google
There are 6 modules in this course
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Showing 3 of 4175
MR
Reviewed on Jun 15, 2022
terimakasih atas ilmunya, semoga ini menjadi bekal saya untuk berkarier pada bidang IT setidaknya menambah wawasan saya terhadap dunia IT yg sebelumnya saya kurang mengenal dengan dunia IT
AR
Reviewed on Oct 15, 2022
banyak hal yang saya dapatkan melalui kursus ini, diantaranya yaitu sejarah komputer dan bahasa pemrograman , networking, sikap terhadap pelanggan , dan masih banyak lagi.
HD
Reviewed on Dec 3, 2022
mantap saya sangat senang bisa belajar secara gratis serta mendapatkan ilmu baru dan sertifikat, kursus ini sangat perlu untuk anak mudah Indonesia supaya bangsa indonesia bisa berkembang dan maju
