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Learner Reviews & Feedback for Customer Centric Innovation by University of Illinois Urbana-Champaign

4.6
stars
49 ratings

About the Course

Successful innovation starts with understanding customer needs and ends with a delighted customer. This course is created to develop a holistic understanding of customers’ role in developing successful innovations and how to capture and utilize customer information to create successful innovations....
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1 - 9 of 9 Reviews for Customer Centric Innovation

By Jukka-Pekka O

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Oct 4, 2022

The course is an elementary introduction to customer-centric innovation and focuses primarily on why and what questions. The content doesn't go deep into exactly how you can do customer-centric innovation. Quizzes were very easy and if you have some basic familiarity with the topic, you can probably pass them without going through the course content. There were a few examples used here and there, but the course still lacked practical examples that would demonstrate the ideas in real life settings.

By Alex F R

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Oct 5, 2024

Excellent opportunity to learn about the importance of customer centricity in the innovation process. The course provides us with some valuable insights and structures into the factors that can contribute to the success of new product development.

By Latha K

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Aug 29, 2024

clear and concise

By Benazeer K

•

Jun 29, 2022

Very Informative

By Yusuf S

•

Jan 26, 2024

Loveeet

By Abhinav L

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Sep 19, 2024

Right emphasis on understanding customer, and applying creativity to solve their problems; however creativity can be a mysterious process that cannot be formalized.

By Nidal B

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Oct 27, 2024

Very interesting course i would recommend it for anyone who wants to learn more about Customer centricity

By Felix

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May 24, 2023

The content is interesting. However, I would have liked to have the references to a study mentioned.

By Mathias B

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Jan 10, 2024

Great course, easy to digest and with a lot of generally useful insights.