This course introduces you to the concept of conflict transformation and how it differs from conflict resolution, management, and prevention. We’ll see how conflict offers opportunities for constructive change, and we'll explore different tools and methods for engaging conflict constructively.
(430 reviews)
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There are 5 modules in this course
This module uncovers a deeper awareness of what conflict is, its underlying opportunities, and the concept of conflict transformation.
What's included
7 videos3 readings1 assignment1 peer review1 discussion prompt
This module looks at a self-assessment instrument, the conflict styles, and how your body and brain respond to conflict.
What's included
6 videos3 readings1 assignment1 peer review1 discussion prompt
This module explores conflict analysis and three analysis tools.
What's included
6 videos3 readings1 assignment1 peer review1 discussion prompt
This module will discuss mediation and circle processes and guidelines for facilitating or participating in one of these processes.
What's included
7 videos2 readings1 assignment1 peer review1 discussion prompt
This module covers strategies for dealing with conflict that is ongoing or seemingly erupts unexpectedly.
What's included
5 videos2 readings1 assignment1 peer review1 discussion prompt
Instructor
Offered by
Recommended if you're interested in Business Essentials
London Business School
L&T EduTech
University of Maryland, College Park
Coursera Project Network
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430 reviews
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- 3 stars
4.17%
- 2 stars
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Reviewed on Aug 2, 2017
I have definitely learned a lot with this course! What is my style, how to address conflict more efficiently, what tools do we have, and many more useful skills for my personal and work life.
Reviewed on Jun 24, 2021
This course is really useful and interesting, yet simple and easy to follow, thanks Dr. Ellen for the great course and for your interesting informative lectures.
Reviewed on Feb 3, 2021
This course is really nice and I enjoyed a lot during the learning. It has helped me a lot to understand contemporary conflicts happening around me.
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Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
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