Al completar este curso de Behavioral Design, los estudiantes adquirirán las habilidades para comprender y aplicar teorías económicas y psicológicas que influyen en la toma de decisiones humanas. Aprenderán a identificar sesgos y heurísticas que afectan el comportamiento, y a diseñar intervenciones efectivas, como los nudges, para promover comportamientos deseados en productos, servicios y entornos. Además, dominarán el modelo COM-BE para facilitar cambios de comportamiento mediante estudios de caso y proyectos prácticos.
Behavioral Design
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Beginner level
No prior experience required
10 hours to complete
3 weeks at 3 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Aprenderás a diseñar nudges, aplicar el modelo COM-BE para modificar comportamientos y evaluar el impacto de intervenciones éticas y responsables.
Skills you'll gain
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Recently updated!
November 2024
Assessments
10 assignments
Taught in Spanish
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There are 3 modules in this course
En este módulo comprenderás de manera integral los fundamentos del diseño conductual, abordando teorías económicas y psicológicas esenciales para la toma de decisiones diarias. Aprenderás sobre heurísticas y sesgos, desarrollando una mayor conciencia y control sobre los atajos mentales que influyen en el comportamiento humano. Además, explorarás el concepto de nudges como intervenciones diseñadas para transformar comportamientos actuales en objetivos deseados, aplicando estos principios en productos, servicios y experiencias.
What's included
10 videos5 readings5 assignments2 discussion prompts1 plugin
En este módulo conocerás los 4 pasos para el cambio de comportamiento usando el modelo COM-BE, desglosando sus componentes clave: capacidad, oportunidad y motivación. Explorarás cómo estos elementos interactúan para influir en el comportamiento humano. Analizarás los conceptos de capacidad física y psicológica, así como las oportunidades físicas y sociales que facilitan o dificultan ciertos comportamientos. Además, conocerás diversos tipos de motivación y su impacto en la conducta. Utilizando estudios de caso, encuestas y entrevistas, diseñarás intervenciones que modifiquen el entorno y promuevan comportamientos deseados.
What's included
12 videos4 readings3 assignments3 discussion prompts1 plugin
En este módulo se aborda las consideraciones éticas y la responsabilidad social en el diseño conductual. Explorarás recomendaciones para implementar intervenciones éticas, analizando casos que se centran en datos, cambios organizacionales y experiencias. A través del análisis de estudios empresariales, analizarás el impacto de las intervenciones en el bienestar del usuario y se compararán diferentes enfoques para equilibrar la eficacia del diseño con el bienestar del usuario.
What's included
11 videos2 readings2 assignments1 discussion prompt
Instructor
Offered by
Recommended if you're interested in Business Strategy
DeepLearning.AI
University of Michigan
California Institute of the Arts
University of Colorado Boulder
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