When you enroll in this course, you'll also be enrolled in this Professional Certificate.
Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate from Google
There are 4 modules in this course
In the Attract and Engage Customers course you will practice using search engine optimization (SEO), search engine marketing (SEM), and display advertising to attract and engage customers online. You will explore the stages of the marketing funnel and learn how to use digital marketing tactics to move customers through the stages. You’ll learn how to increase the quality and quantity of website traffic by understanding SEO fundamentals like keyword research, search engine algorithms, and link building. You will also learn about paid search and advertising, and explore tactics used to gain visibility and reach potential customers on search engine results pages, or SERPs. By the end of this course you’ll be able to apply digital marketing strategies, best practices, and tools to increase awareness of a business, understand customer needs, and engage people's interests with products and services.
Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job.
Learners who complete the eight courses in this program will be equipped to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary.
By the end of this course, you will be able to do the following:
- Identify customer personas and build your target audience
- Describe the marketing funnel’s purpose and benefits
- Know how to increase your conversion rate
- Explain the purpose of SEO and the essential SEO terms to know
- Use Google Search Console and its reports to monitor a site’s presence in Google Search results
- Recognize the benefits of SEM and why to do it
- Understand the fundamentals of Google Ads and targeting audiences
You will learn about the marketing funnel and its stages: awareness, consideration, conversion, and loyalty. You’ll also learn strategies for turning potential customers into paying and repeat customers at each stage of the marketing funnel. Finally, you’ll explore how to use customer personas to understand consumers’ goals, pain points, and preferred online platforms.
What's included
10 videos10 readings5 assignments1 plugin
Show info about module content
10 videos•Total 43 minutes
Introduction to Course 2 •4 minutes
Welcome to module 1 •2 minutes
Customer personas for your target audience •4 minutes
How to create a customer persona •7 minutes
Introduction to the marketing funnel and its benefits •4 minutes
Awareness: Strategies to get customers introduced to a brand •5 minutes
Consideration: Strategies to build interest in your product or service •4 minutes
Conversion: Strategies to increase the conversion rate on a website •7 minutes
Loyalty: Strategies to increase the loyalty of customers after a purchase •4 minutes
Wrap-up•2 minutes
10 readings•Total 70 minutes
Course 2 overview•8 minutes
Helpful resources to get started•8 minutes
Learn to create customer personas •8 minutes
Activity Exemplar: Create two customer personas•4 minutes
How a business creates awareness for their products•8 minutes
Case study: Okabashi uses marketing strategies to attract customers and build interest•8 minutes
How a marketer increases consideration for a business•8 minutes
How a marketer increases the conversion rate of an e-commerce website•8 minutes
How a marketer increases the loyalty of customers post-purchase•8 minutes
Glossary terms from module 1•2 minutes
5 assignments•Total 104 minutes
Activity: Create two customer personas•30 minutes
Test your knowledge: Create customer personas for your target audience•8 minutes
Test your knowledge: Awareness and consideration stages of the marketing funnel•8 minutes
Test your knowledge: Conversion and loyalty•8 minutes
Module 1 challenge •50 minutes
1 plugin•Total 30 minutes
Practice: Marketing funnel stages and corresponding strategies•30 minutes
Understand search engine optimization (SEO)
Module 2•3 hours to complete
Module details
You will review the fundamentals of SEO. Then, you’ll gain a basic understanding of how the Google Search engine works and how websites are ranked. Then, you’ll learn how to do keyword research.
What's included
11 videos4 readings4 assignments1 plugin
Show info about module content
11 videos•Total 47 minutes
Welcome to module 2•3 minutes
How does the Google search engine work?•6 minutes
How Google determines website rankings•6 minutes
Breakdown of the Google search engine results pages (SERPs) •4 minutes
Jake - The purpose and process of search algorithms•3 minutes
What is SEO and why is it important? •5 minutes
First steps before implementing SEO•5 minutes
Keyword research and recommendations•4 minutes
Daniel - Steps and tips a beginner digital marketer should take to optimize a website for SEO•4 minutes
Organize your website’s pages: Website structure and navigation •6 minutes
Wrap-up•2 minutes
4 readings•Total 28 minutes
Other popular search engines•4 minutes
Beginner SEO terms•8 minutes
Site hierarchy best practices•8 minutes
Glossary terms from module 2•8 minutes
4 assignments•Total 74 minutes
Test your knowledge: How search works•8 minutes
Test your knowledge: The purpose of search engine optimization (SEO)•8 minutes
Test your knowledge: Keyword research and website structure•8 minutes
Module 2 challenge •50 minutes
1 plugin•Total 10 minutes
Practice: Structure an e-commerce website•10 minutes
Apply search engine optimization (SEO)
Module 3•3 hours to complete
Module details
You will examine how to optimize a website for search engine optimization, including strategies for content, images, and linking. You’ll also learn how to help search engines better understand your content. Next, you’ll explore how to craft effective website titles and add structured data markups to help users and search engines find what they need. Then, you’ll learn all about how to use SEO tools to analyze search performance and user behavior.
What's included
9 videos9 readings5 assignments1 plugin
Show info about module content
9 videos•Total 33 minutes
Welcome to module 3•2 minutes
Optimize a website's content•4 minutes
Optimize images for a website •5 minutes
Craft effective titles and meta descriptions •5 minutes
Create structured data markup•5 minutes
Introduction to Google Search Console •5 minutes
Google Search Console reports and metrics •4 minutes
Dave: My career path into SEO and SEM•2 minutes
Wrap-up•2 minutes
9 readings•Total 62 minutes
Best practices for links and promoting a website•8 minutes
Make your website mobile-friendly•8 minutes
Control title links and snippets •8 minutes
Activity Exemplar: Improve webpage titles and meta descriptions•4 minutes
Establish your business details on Google•8 minutes
Learn more about Google Search Console•8 minutes
More tools and reports in Google Search Console•8 minutes
Bing Webmaster Tools•8 minutes
Glossary terms from module 3•2 minutes
5 assignments•Total 104 minutes
Test your knowledge: Optimize a website's content•8 minutes
Activity: Improve webpage titles and meta descriptions•30 minutes
Test your knowledge: Help Google (and users) understand your content•8 minutes
Test your knowledge: Analyze search performance and user behavior•8 minutes
Module 3 challenge •50 minutes
1 plugin•Total 3 minutes
Explore: SEO do's and don'ts•3 minutes
Search engine marketing (SEM) and display advertising
Module 4•4 hours to complete
Module details
You will learn about advertising opportunities within search engines, also called SEM and Google Display advertising. You’ll learn best practices for creating an ad in search results or a display ad. You’ll finish the course understanding how to apply and improve display ads.
What's included
11 videos13 readings6 assignments
Show info about module content
11 videos•Total 49 minutes
Welcome to module 4 •3 minutes
Understand the benefits of SEM•7 minutes
Common SEM ad formats in Google Ads •4 minutes
Ginny - SEM and how to attract customers•4 minutes
How Google Ads works •7 minutes
Identify keywords and understand the ad auction •6 minutes
Best practices when creating a Google Ad in Search •5 minutes
Introduction to display advertising•5 minutes
How to optimize a responsive display ad for your goals•5 minutes
Wrap-up•2 minutes
Course wrap-up•3 minutes
13 readings•Total 68 minutes
Common SEM terms•4 minutes
Google Ads bid strategies•8 minutes
Case study: How Studley's Flower Gardens uses Google Ads to grow their business•8 minutes
Google Ads account structure and organization explanation•4 minutes
Creating a Google Ad•8 minutes
Activity Exemplar: Create an effective responsive search ad•4 minutes
Grow with Google is an initiative that draws on Google's decades-long history of building products, platforms, and services that help people and businesses grow. We aim to help everyone – those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses.
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J
JC
4·
Reviewed on Apr 21, 2023
I really enjoyed going through this course. The materials were too notch and instructional ni helping me improve in marketing. Great course all together. Many thanks to the coach and instructors.
B
BO
5·
Reviewed on May 14, 2023
I reallby enjoyed how Coach AJ taught this course. SEO and SEM allways looked confusing when ever i came across it. This lesson help me have an understanding of these terms. Thank you Coach
C
CC
5·
Reviewed on Jan 23, 2024
Informative, instructive, provides activity practice. I learned a lot, I took a lot of notes and I look forward to finishing the 7 courses and using my notes to apply what i've learned to my business.
Digital marketing is about connecting people and brands online. Digital marketing uses social media, display advertising, email, search engines, and other online channels to attract and engage customers, encourage them to make purchases, and build customer loyalty.
E-commerce refers to the trading of goods and services over the internet. E-commerce uses online platforms to buy and sell products and services, which includes designing an online store, crafting product listings, conducting market research, fulfilling orders, and analyzing store performance.
What do digital marketing and e-commerce specialists do?
Digital marketing and e-commerce specialists perform a variety of tasks related to advertising and selling online. Different companies define these roles in various ways, but there is often overlap between them. Some common responsibilities include planning and creating ads and other content for websites, social media, and email; optimizing content for search engines; analyzing data to gain marketing insights; managing online stores; and creating and updating product listings.
Why start a career in digital marketing and e-commerce?
During the pandemic, hiring for digital marketing and e-commerce related jobs boomed as more businesses moved online—between February and April 2020, e-commerce grew more than it had in the previous decade. Research shows that there were 40,000+ digital marketing and e-commerce job openings in the past 12 months in the U.S., and the number of available roles is projected to grow in the coming years. The rise of automation, machine learning, and new technologies in e-commerce and digital marketing means candidates will be expected to demonstrate knowledge in the use of digital technologies, which is currently a skills gap that leaves roles unfilled. People can prepare for jobs in these fields through this new entry-level Google Career Certificate.
Which jobs will this certificate help me prepare for?
By the end of this certificate, learners will be equipped with the skills required for the following entry-level roles, among others: Digital Marketing Coordinator, Marketing Assistant/Associate/Specialist, Marketing Manager, Search Engine Optimization Specialist / Analyst, Search Engine Marketing Specialist/Analyst, Paid Search Specialist, Content Specialist,Media Coordinator, Media Planner, Email Marketing Specialist, E-commerce Associate, and E-commerce Analyst.
What tools and platforms are taught in the curriculum?
Digital marketing and e-commerce share many of the same tools. Learners will be able to gain knowledge in tools and platforms including Mailchimp, HubSpot, Hootsuite, Constant Contact, Canva, Shopify, Twitter, Google Ads, Google Analytics, Google Search Console, Google Sheets, Google Trends, and Google Spreadsheets.
What background is required?
No prior experience with design or specific tools is required. All you need is an interest in creating great user experiences for apps, websites, and physical products!
Why enroll in the Google Digital Marketing and E-commerce Certificate?
You’ll learn these job-ready skills in our program through interactive content (discussion prompts, quizzes, and activities) in under six months, with less than 10 hours of flexible study a week. Along the way, you’ll work through a curriculum designed with input from top employers and industry leaders. You’ll even have the opportunity to complete a portfolio that you can share with potential employers to showcase your new skill set. After you’ve graduated from the program, you’ll have access to career resources and be connected directly with employers hiring for open entry-level roles in digital marketing and e-commerce.
Do I need to take the course in a certain order?
We highly recommend completing the courses in the order presented because the content in each course builds on information learned from earlier lessons.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Certificate?
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.