
Universidad Nacional Autónoma de México
Skills you'll gain: Financial Analysis, Business, Administration, Entrepreneurship, Case Studies, Business Management, New Business Development, Market Analysis, Business Strategies, Organizational Structure, Marketing Strategies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Management, Strategic Leadership, Sales Strategy, Business Leadership, Growth Strategies, Customer Relationship Management, Team Motivation, Organizational Strategy, Plan Execution, Leadership Development, Business Strategy, Team Performance Management, Strategic Decision-Making, Customer experience strategy (CX), Team Management, Risk Analysis, Communication, Growth Mindedness, Milestones (Project Management)
Advanced · Course · 1 - 3 Months

Skills you'll gain: Sales Presentation, Data Visualization, Customer Relationship Management (CRM) Software, Target Market, Market Analysis, Sales, Presentations, Content Creation, Graphic Design
Beginner · Guided Project · Less Than 2 Hours

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Fractal Analytics
Skills you'll gain: Ideation, UI/UX Research, Innovation, Design Thinking, User Research, Generative AI, Competitive Analysis, Human Centered Design, Data Ethics, Persona (User Experience), AI Workflows, Artificial Intelligence, Problem Solving, Data Collection, Data Synthesis, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Platform, Hypertext Markup Language (HTML), No-Code Development, Microsoft 365, UI Components, Development Environment, Web Content, Web Design and Development, Web Design, Content Management
Beginner · Guided Project · Less Than 2 Hours

Illinois Tech
Skills you'll gain: Open Source Technology, Package and Software Management, Linux, Shell Script, Ubuntu, Unix Shell, Linux Administration, Operating System Administration, Bash (Scripting Language), Unix, Operating Systems, Command-Line Interface, Scripting, Linux Commands, Red Hat Enterprise Linux, File Systems, System Configuration, Database Management, General Networking, Network Security
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Office
Beginner · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Virtual Teams, Conflict Management, Telecommuting, Trustworthiness, Interpersonal Communications, Team Leadership, Collaboration, Collaborative Software, Leadership, Team Building, Productivity, Social Skills, Rapport Building, Communication, Leadership Development, Relationship Building, Team Performance Management, People Management, Meeting Facilitation, Constructive Feedback
Beginner · Specialization · 1 - 3 Months
CertNexus
Skills you'll gain: Machine Learning, Data Storytelling, Stakeholder Engagement, Data Presentation, Stakeholder Communications, MLOps (Machine Learning Operations), Web Applications, Model Deployment, Project Closure, Data-Driven Decision-Making, Data Visualization, Data Science, Communication, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Marketing, Social Media, Key Performance Indicators (KPIs), Social Media Content, Brand Awareness, Marketing Analytics, Social Media Campaigns, Digital Advertising, Customer Engagement, Advertising, Market Analysis, Performance Analysis, Analysis, Digital Marketing, Marketing Communications
Intermediate · Guided Project · Less Than 2 Hours