
Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Demography, International Relations, Political Sciences, Market Trend, Socioeconomics, Trend Analysis, Economics, Policy, and Social Studies, World History, Social Sciences, Cultural Diversity, Economic Development, Sociology, Consumer Behaviour, Financial Systems, Economics, Business, Business Economics, Analysis, Governance
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Digital Advertising, Content Performance Analysis, Advertising Campaigns, Advertising, Social Media Marketing, Social Media Campaigns, Web Analytics, Campaign Management
Beginner · Guided Project · Less Than 2 Hours

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Storytelling, Social Media, Social Media Marketing, Social Media Strategy, Media Relations, Content Strategy, Content Creation, Paid media, Advertising, Brand Management, Strategic Partnership, Strategic Communication, Video Production, Target Audience, Revenue Management, Negotiation, Target Market, Community Development, Crisis Management, Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Social Media Management, Scheduling, Social Media Content, Social Media, Content Creation, Live Streaming, Video Production
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Active Listening, Storytelling, Social Skills, Empathy, Cognitive flexibility, Initiative and Leadership, Creativity, Cultural Diversity, Leadership, Self-Awareness, Social Justice, Communication
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Change Management, Organizational Change, Business Leadership, Business Transformation, Strategic Leadership, Leadership, Influencing, Corporate Sustainability, Sustainable Development, Communication
Intermediate · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Professional Networking, Goal Setting, LinkedIn, Storytelling, Relationship Building, Personal Development, Professional Development, Interviewing Skills, Self-Awareness, Communication, Self-Motivation
Mixed · Course · 1 - 3 Months

Skillshare
Skills you'll gain: Instagram, Canva (Software), Content Performance Analysis, Web Content Accessibility Guidelines, Photography, Social Media Content, Marketing Psychology, Photo Editing, Content Creation, Social Media, Marketing Design, Performance Analysis, Social Media Marketing, Graphic and Visual Design, Content Strategy, Driving engagement, Productivity, Social Media Strategy, Drive Engagement, Creative Design
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Content Creation, Social Media Content, Social Media, Graphic Design, Marketing Design, Marketing Materials, Data Visualization, Content Marketing, User Accounts, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Node.JS, Secure Coding, Application Programming Interface (API), API Design, Authentications, Server Side, MongoDB, Restful API, Full-Stack Web Development, Development Environment, Back-End Web Development, Package and Software Management, Database Development, Databases, Middleware, Authorization (Computing), JSON, User Accounts, Data Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Sales Process, Social Media, Lead Generation, Marketing Analytics, Sales, Marketing Channel, E-Commerce, Marketing, Growth Strategies, Business
Beginner · Guided Project · Less Than 2 Hours