
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Open Source Technology, Music, Musical Composition, Aesthetics, Music History, Collaborative Software, Data Sharing, Creativity, Digital Publishing, Content Creation, Computer Programming Tools
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Continuous Monitoring, Cybersecurity, Security Management, Network Security, Security Strategy, Risk Management Framework, Internet Of Things, Cyber Risk, Threat Management, Cyber Security Strategy, Infrastructure Security, Hardware Architecture, Security Engineering, Encryption, Communication Systems, Wireless Networks, Information Systems Security, Vulnerability Assessments, Risk Analysis, Network Infrastructure
Beginner · Specialization · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Data Strategy, Data Ethics, Customer Data Management, Market Opportunities, Data Governance, Data Management, Data-Driven Decision-Making, Big Data, Customer Insights, Personally Identifiable Information, Advertising, Strategic Thinking, Business Transformation, Business Ethics, User Research, Innovation
Beginner · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: Telecommuting, English Language, Collaborative Software, Virtual Teams, Teamwork, Workflow Management, Presentations, Verbal Communication Skills, Business Communication, Organizational Skills, Digital Transformation, Team Management, Communication, Regulatory Compliance, Communication Strategies, Problem Solving
Beginner · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Project Performance, Project Management Life Cycle, Team Management, Solution Delivery, Project Management Institute (PMI) Methodology, Project Schedules, Project Planning, Scheduling, Project Management, Performance Measurement, Resource Management, Resource Allocation, Risk Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, No-Code Development, Customer Service, E-Commerce, Order Management, AI Personalization, User Requirements Documents, Automation, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

University of Virginia
Skills you'll gain: Business Strategy, Strategic Thinking, Competitive Analysis, Business Planning, Organizational Strategy, Business Analysis, Market Analysis, Business Acumen, Market Dynamics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Slack (Software), Collaborative Software, Internal Communications, Organizational Skills, Communication, Consolidation, General Networking, Business
Beginner · Guided Project · Less Than 2 Hours

S.P. Jain Institute of Management and Research
Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Strategic Marketing, Marketing Management, Business Strategy, Plan Execution, Product Lining, Market Share, Portfolio Management, Value Propositions, Competitive Analysis, Business-To-Consumer, Target Audience, B2B Sales
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, Market Research, Financial Forecasting, Business Process Automation, Strategic Thinking, Market Analysis, Business Transformation, Generative AI, Strategic Decision-Making, Supply Chain Management, Digital Transformation, Innovation, Prompt Engineering, Forecasting, Customer Support, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Relational Databases, Databases, Spreadsheet Software, Collaborative Software, Project Management Software, Cloud Services, Collaboration, Cloud Computing, Data Import/Export
Beginner · Guided Project · Less Than 2 Hours