
University of Pennsylvania
Skills you'll gain: Creative Thinking, Creativity, Creative Problem-Solving, Brainstorming, Ideation, Innovation, Architectural Design, Problem Solving, Design Thinking, Entrepreneurship, Artificial Intelligence, Advertising, Marketing, Game Design, Consumer Behaviour, Experimentation
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Emotional Intelligence, Agile Project Management, Program Management, Sprint Retrospectives, Project Portfolio Management, Negotiation, Agile Methodology, Project Controls, Project Risk Management, Team Leadership, Project Management, Quality Management, Leadership, Scaled Agile Framework, User Acceptance Testing (UAT), Continuous Improvement Process, Return On Investment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Registration, Professional Development, User Accounts, Detail Oriented, Organizational Skills, Computer Literacy
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Team Building, Team Leadership, Management Training And Development, Teamwork, Trustworthiness, People Management, Collaboration, Meeting Facilitation, Leadership, Cross-Functional Collaboration, Empathy, Conflict Management, Communication Strategies, Goal Setting, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Self-Awareness, Professional Development, Personal Development, Smart Goals, Goal Setting, Emotional Intelligence, Leadership Development, Management Training And Development, People Development, Empowerment, Adaptability, Cognitive flexibility, Team Leadership, Dealing With Ambiguity, Team Performance Management, Leadership and Management, Leadership, Organizational Leadership, Team Management, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Analysis, Analysis, Business Process, Business Requirements, Business Strategies, Stakeholder Analysis, Requirements Management, Customer Relationship Management, Risk Management
Advanced · Course · 1 - 4 Weeks
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, Generative AI Agents, AI Personalization, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Inquiries, Customer Communications Management, Scheduling, Greeting Customers, Systems Integration, System Configuration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Operational Excellence, Performance Measurement, Leadership and Management, Team Leadership, Key Performance Indicators (KPIs), Cleanliness, Auditing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Benchmarking, Search Engine Optimization, Content Performance Analysis, Keyword Research, Marketing Analytics, Key Performance Indicators (KPIs), Performance Analysis, Web Analytics and SEO, Performance Measurement, Content Strategy, Performance Improvement, Driving engagement, Trend Analysis, Customer Insights
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Marketing Automation, Digital Transformation, Marketing Strategies, Marketing Analytics, Marketing, Innovation, Digital Marketing, Data-Driven Decision-Making, Business Transformation, Brand Management, Customer experience strategy (CX), Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Diversity and Inclusion, Diversity Awareness, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Self-Awareness, Critical Thinking, Mitigation, Leadership
Beginner · Course · 1 - 4 Weeks