
Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Business Ethics, Cultural Diversity, Intercultural Competence, Global Marketing, Stakeholder Management, Stakeholder Analysis, Brand Awareness, Consumer Behaviour, Decision Making, Case Studies
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Policy Development, Labor Relations, Workforce Management, Human Resources, Generative AI, Artificial Intelligence, Workforce Planning, Business Ethics, Emerging Technologies, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Terraform, Infrastructure as Code (IaC), Network Infrastructure, Amazon Web Services, Cloud Infrastructure, Network Architecture, Network Planning And Design, Cloud Computing, Cloud Computing Architecture, Multi-Cloud, Amazon Elastic Compute Cloud, Microsoft Azure, Wide Area Networks, Google Cloud Platform, DevOps, Cloud Security, Automation, AWS Identity and Access Management (IAM), Firewall, Command-Line Interface
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Content Strategy, Content Creation, Blogs, Search Engine Optimization, Keyword Research, Content Marketing, Digital Content, Generative AI, Copywriting, Data Science
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Workspace, Collaborative Software, System Configuration, Communication, Cloud Platforms
Beginner · Project · Less Than 2 Hours

Skills you'll gain: AWS Identity and Access Management (IAM), Terraform, Infrastructure as Code (IaC), Verification And Validation, Data Validation, Amazon Web Services, User Accounts, Maintainability, Amazon Elastic Compute Cloud, Test Case, Secure Coding, Data Structures
Beginner · Course · 1 - 3 Months

Skills you'll gain: Storyboarding, Video Production, Storytelling, Scripting, Content Creation, Writing and Editing, AI Personalization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HTML and CSS, Responsive Web Design, Web Design, Interaction Design, Usability, User Centered Design, Persona (User Experience), Adobe Photoshop, Figma (Design Software)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Email Automation, Debugging, Software Testing, Software Development Methodologies, Continuous Integration, Integration Testing, Data Mapping, File Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Social Media, Social Media Content, Photo Editing, Marketing Design, Graphic and Visual Design, Social Media Marketing, Social Media Campaigns, Content Creation, Advertising Campaigns, Branding, Brand Loyalty, Content Marketing, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Video Production, Video Editing, Videography, Photography, Storyboarding, Storytelling
Intermediate · Course · 1 - 4 Weeks