
Skills you'll gain: Target Audience, Blogs, Copywriting, User Feedback, Writing, Prompt Engineering, Generative AI Agents, Content Creation, Product Knowledge, Editing, Digital Content
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Generative AI, Customer Insights, Prompt Engineering, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Email Automation, Responsible AI, Business Process Automation, Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

FutureThink
Skills you'll gain: Meeting Facilitation, Productivity, Operational Efficiency, Time Management, Organizational Leadership, Business Leadership, Leadership, Leadership and Management, Decision Making, Strategic Leadership, Leadership Development, Strategic Decision-Making, Communication Planning, Generative AI, Communication Strategies, Strategic Communication, Artificial Intelligence and Machine Learning (AI/ML), Communication, Business Communication, Corporate Communications
Beginner · Course · 3 - 6 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Disabilities, Caregiving, Dignity in Care, Workplace inclusivity, Diversity Training, Diversity Equity and Inclusion Initiatives, Education and Training, Non-Verbal Communication
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Crisis Management, Threat Management, Resilience, Infrastructure Security, Business Ethics, Threat Detection, Risk Management, Emergency Response, Systems Thinking, Disaster Recovery, Hazard Analysis, Organizational Strategy, Organizational Change, Ethical Standards And Conduct, Complex Problem Solving, Risk Analysis, Industrial and Organizational Psychology, Decision Making, Leadership
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Adobe Firefly, Artificial Intelligence, Ethical Standards And Conduct, Diversity and Inclusion, Stakeholder Management, Compliance Reporting, Content Creation, Brand Management, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Presentations, Prompt Engineering, Responsible AI, Verbal Communication Skills, Sampling (Statistics), Excel Formulas, Data Storytelling, Spreadsheet Software, Generative AI, Data Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Roadmaps, Workflow Management, Agile Methodology, Miro AI, Product Management, Business Priorities, Collaborative Software, Product Strategy, Project Design, Team Management, Business Metrics
Intermediate · Guided Project · Less Than 2 Hours

The State University of New York
Skills you'll gain: Collaboration, Teamwork, Adaptability, Verbal Communication Skills, Critical Thinking, Communication, Creative Thinking, Emotional Intelligence, Resilience, Problem Solving, Analytical Skills, Innovation, Accountability, Motivational Skills, Team Motivation, Logical Reasoning, Organizational Skills, Decision Making, Human Resources, Time Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Logo Design, Marketing Design, Graphic Design, Color Theory, Graphic and Visual Design, Marketing Collateral, Content Creation, Marketing, Business Communication, Entrepreneurship
Beginner · Guided Project · Less Than 2 Hours

University of Alberta
Skills you'll gain: Virtual Teams, Collaboration, Occupational Health, Teamwork, Stress Management, Occupational Safety and Health Administration (OSHA), Professionalism, Safety Training, Composure, Communication, Injury Prevention, Mindfulness, Time Management, Prioritization, Self-Starter, Productivity, Goal Setting, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks