
Fundação Instituto de Administração
Skills you'll gain: Customer experience strategy (CX), Agile Methodology, Customer Relationship Management, Customer Insights, Process Design, Value Propositions, Business Analysis, Cross-Functional Collaboration, Key Performance Indicators (KPIs), Product Lifecycle Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Account Strategy, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Capitals Coalition
Skills you'll gain: Stakeholder Engagement, Stakeholder Analysis, Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Business Risk Management, Sustainable Business, Business Valuation, Cost Benefit Analysis, Natural Resource Management, Human Capital, Case Studies, Decision Making, Project Scoping
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Investment Management, Business Risk Management, Financial Market, Financial Modeling, Return On Investment
Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Management, Selling Techniques, Customer Relationship Management, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Process, Sales Strategy, Sales, Customer Relationship Building, Sales Pipelines, Sales Prospecting, B2B Sales
Beginner · Course · 1 - 3 Months
National Taiwan University
Skills you'll gain: Financial Management, Production Management, Economics, Capital Budgeting, Business Management, Marketing, Marketing Strategies, Advertising, Business Economics, Consumer Behaviour, Supply Chain Management, Market Research, Decision Making
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Customer Relationship Management, Team Management, Customer Data Management, User Accounts, Marketing
Beginner · Guided Project · Less Than 2 Hours

Dubai College of Tourism
Skills you'll gain: Hospitality Management, Online Advertising, Promotional Strategies, Hospitality, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Customer Insights, Customer experience improvement, Marketing, Marketing Planning, Target Market, Strategic Marketing, Marketing Channel, Content Marketing, Market Trend, Customer Relationship Management, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Strategic Decision-Making, Corporate Finance, Working Capital, Financial Analysis, Financial Planning, Financial Management, Financial Forecasting, Cash Management, Growth Strategies, Capital Markets, Resource Allocation
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Generative AI, Predictive Modeling, Applied Machine Learning, Big Data, Google Cloud Platform, Data Analysis, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, SQL, LLM Application, Data Processing, Responsible AI, Python Programming, Data Cleansing, Customer Relationship Management, Data Visualization Software, Machine Learning, Natural Language Processing
Beginner · Specialization · 1 - 4 Weeks

Skills you'll gain: Project Performance, Billing & Invoicing, Project Schedules, Expense Management, Project Accounting, Project Management, Project Management Software, Financial Reporting, Scheduling, Budget Management, Time Management, Team Management, Capital Budgeting
Intermediate · Guided Project · Less Than 2 Hours

Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, Marketing Strategies, AI Personalization, Customer Relationship Management, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks