
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Patient Safety, Continuous Quality Improvement (CQI), Health Systems, Safety Assurance, Health Care Procedure and Regulation, Healthcare Industry Knowledge, Healthcare Project Management, Risk Management, Project Management, Key Performance Indicators (KPIs), Incident Management, Strategic Leadership
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Digital Transformation, Agile Product Development, Market Trend, Operational Efficiency, Strategic Thinking, Customer Insights, Customer experience strategy (CX), Innovation, Market Opportunities, Business Strategy, Customer Engagement, Technology Strategies, New Product Development, Business Modeling, Business Technologies, Organizational Change, Business Strategies, Business Transformation, Competitive Analysis, Customer Analysis
Intermediate · Specialization · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Closing (Sales), Cold Calling, Customer Analysis, Sales Process, Target Market, Marketing, Market Analysis, Marketing Strategies, Competitive Analysis, Marketing Planning, Business Marketing, Sales, Growth Strategies, Market Research, Sales Prospecting, New Business Development, Business Development, A/B Testing, Entrepreneurship, Digital Marketing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, Database Application, No-Code Development, Business Process, Workflow Management, Process Management, Microsoft 365, Data Modeling, Process Flow Diagrams
Beginner · Guided Project · Less Than 2 Hours

University of Florida
Skills you'll gain: Patient Safety, Clinical Leadership, Corrective and Preventive Action (CAPA), Overcoming Obstacles, Health Systems, Healthcare Project Management, Lean Methodologies, Care Coordination, Teamwork, Initiative and Leadership, Adaptability, Accident Prevention, Leadership, Collaboration, Continuous Quality Improvement (CQI), Reliability
Mixed · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Social Determinants Of Health, Health Policy, Program Evaluation, Lean Methodologies, Health Care Administration, Performance Measurement, Behavioral Economics, Operational Efficiency, Health Systems, Health Care, Value-Based Care, Innovation, Key Performance Indicators (KPIs), Operational Analysis, Scientific Methods, Decision Making
Mixed · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Pay Per Click Advertising, Digital Marketing, Web Analytics, Email Marketing, Paid media, Digital Advertising, Google Ads, Social Media Campaigns, Marketing Strategies, Online Advertising, Social Media Marketing, Google Analytics, Web Analytics and SEO, Web Design and Development, Marketing, Marketing Analytics, Search Engine Optimization, Social Media, Campaign Management, Search Engine Marketing
Build toward a degree
Advanced · Course · 1 - 3 Months
Rice University
Skills you'll gain: Portfolio Management, Asset Management, Investments, Financial Management, Financial Market, Simulation and Simulation Software, Performance Analysis, Market Trend, Risk Analysis, Financial Forecasting, Case Studies, Decision Making, Peer Review, Forecasting
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Generative AI, Responsible AI, Prompt Engineering, ChatGPT, Instructional Design, LLM Application, Ideation, Education Software and Technology, Brainstorming, Design Strategies, Artificial Intelligence, Content Creation, Data Ethics, Creative Design, Emerging Technologies, Persona Development, Professional Development, digital literacy
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Self-Awareness, Personal Development, Emotional Intelligence, Time Management, Decision Making, Engineering Management, Cognitive flexibility, Leadership, Critical Thinking, Psychology, Adaptability
Build toward a degree
Beginner · Course · 1 - 3 Months

IIMA - IIM Ahmedabad
Skills you'll gain: Digital Transformation, Business Transformation, Stakeholder Engagement, Organizational Change, Change Management, Business Modeling, Enterprise Architecture, Cloud Computing Architecture, Governance, Data-Driven Decision-Making, Workforce Development, Overcoming Objections, Cybersecurity
Beginner · Course · 1 - 3 Months