Skills you'll gain: Professionalism, Workflow Management, Accountability, Time Management, Agile Methodology, Continuous Improvement Process, Plan Execution, Problem Solving, Planning, Process Improvement, Adaptability, Client Services, Quality Improvement, Communication Planning, Critical Thinking and Problem Solving, Communication, Decision Making, Customer experience improvement

Skills you'll gain: Peripheral Devices, Computer Hardware, System Configuration, Virtualization and Virtual Machines, Computer Systems, Virtual Machines, Operating Systems, USB, Hardware Troubleshooting, Computing Platforms, Linux, Software Installation, Technical Support, Mac OS, Computer Architecture, File Systems, Network Infrastructure, Data Storage, User Accounts, Disaster Recovery

Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Root Cause Analysis, Professional Development, Creative Problem-Solving, Collaboration, Critical Thinking, Creative Thinking, Personal Development, Analysis, Agile Project Management

Skills you'll gain: Collaboration, Virtual Teams, Collaborative Software, Teamwork, Team Building, Cross-Functional Collaboration, Telecommuting, Meeting Facilitation, Team Management, Communication Strategies, Communication, Critical Thinking

Skills you'll gain: Cloud Computing Architecture, Cloud Services, Generative AI, Cloud Security, Cybersecurity, Cloud Platforms, Cloud Hosting, Cloud Engineering, Cloud Computing, Data Storage, Peripheral Devices, Computer Hardware, Cyber Attacks, System Configuration, Artificial Intelligence, OSI Models, General Networking, Data Security, Cloud Infrastructure, Computer Programming

Skills you'll gain: Malware Protection, Identity and Access Management, Incident Response, Cybersecurity, Computer Security Incident Management, Network Security, Threat Detection, Cyber Attacks, Authentications, Distributed Denial-Of-Service (DDoS) Attacks, Security Awareness, Security Controls, Multi-Factor Authentication, Human Factors (Security)

Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems

Skills you'll gain: Generative AI, Cloud Computing Architecture, Artificial Intelligence, Data Strategy, Data-Driven Decision-Making, Computer Programming

Skills you'll gain: Presentations, Teamwork, Collaboration, Communication, Professional Development, Problem Solving, Public Speaking, Agile Project Management, Social Skills, Interpersonal Communications, Critical Thinking and Problem Solving

Skills you'll gain: Responsible AI, Generative AI, Data Ethics, Artificial Intelligence, Governance, Business Leadership, Business Transformation, Data-Driven Decision-Making, Competitive Intelligence, Digital Transformation, Customer Service, Operational Efficiency

Skills you'll gain: Data Storage, OSI Models, General Networking, Wireless Networks, Data Storage Technologies, Local Area Networks, Networking Hardware, Computer Networking, Network Architecture, Network Infrastructure, TCP/IP, Performance Tuning, Network Protocols, Microsoft Windows, Network Troubleshooting, Network Security, Wide Area Networks, Command-Line Interface

Skills you'll gain: Operating System Administration, Network Infrastructure, Data Storage, Command-Line Interface, Peripheral Devices, Software Installation, Active Directory, Technical Support and Services, System Configuration, Cyber Security Assessment