Google

Suporte em TI do Google Professional Certificate

Seize the savings! Get 40% off 3 months of Coursera Plus and full access to thousands of courses.

Google

Suporte em TI do Google Professional Certificate

Onlea support
Galina Ryabova
Google

Instructors: Onlea support

Top Instructor

62,526 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

from 7,314 reviews of courses in this program

Beginner level
No prior experience required
6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise

from 7,314 reviews of courses in this program

Beginner level
No prior experience required
6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in Portuguese (Brazil)

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Fundamentos do Suporte Técnico

Fundamentos do Suporte Técnico

Course 1, 25 hours

What you'll learn

Skills you'll gain

Category: Software Installation
Category: Package and Software Management
Category: Technical Support
Category: Microsoft Windows
Category: Operating Systems
Category: Computer Hardware
Category: General Networking
Category: Network Security
Category: End User Training and Support
Category: Technical Communication
Category: Information Technology
Category: Information Privacy
Category: Hardware Troubleshooting
Category: Linux
Estrutura e Funcionamento das Redes de Computadores

Estrutura e Funcionamento das Redes de Computadores

Course 2, 30 hours

What you'll learn

Skills you'll gain

Category: TCP/IP
Category: OSI Models
Category: Network Protocols
Category: Computer Networking
Category: Wireless Networks
Category: Virtual Private Networks (VPN)
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Network Troubleshooting
Category: Routing Protocols
Category: Cloud Computing
Category: Data Integrity
Category: Network Routing
Category: Network Administration
Category: Cloud Storage
Category: Cloud Services
Category: Telecommunications
Category: General Networking
Category: Network Security

What you'll learn

Skills you'll gain

Category: Linux Commands
Category: Microsoft Windows
Category: Software Installation
Category: Remote Access Systems
Category: File Systems
Category: OS Process Management
Category: File Management
Category: Package and Software Management
Category: Command-Line Interface
Category: Linux
Category: System Monitoring
Category: Virtualization
Category: User Accounts
Category: Operating System Administration
Category: System Support
Category: System Configuration
Category: Data Storage
Category: User Provisioning
Category: Linux Administration
Category: Operating Systems

What you'll learn

Skills you'll gain

Category: Server Administration
Category: Systems Administration
Category: IT Infrastructure
Category: Active Directory
Category: Lightweight Directory Access Protocols
Category: Disaster Recovery
Category: Linux Administration
Category: Technical Consulting
Category: Cloud Computing
Category: Windows Servers
Category: IT Management
Category: Data Maintenance
Category: Cloud Management
Category: System Configuration
Category: Operating System Administration
Category: Infrastructure Architecture
Category: Servers
Category: Data Storage Technologies
Category: Cloud Infrastructure
Category: Information Technology

What you'll learn

Skills you'll gain

Category: Encryption
Category: Cybersecurity
Category: Computer Security Awareness Training
Category: Hardening
Category: Security Awareness
Category: Authentications
Category: Firewall
Category: Cryptography
Category: Network Security
Category: Security Strategy
Category: Network Monitoring
Category: Cyber Attacks
Category: Data Security
Category: Information Systems Security
Category: Disaster Recovery
Category: IT Security Architecture
Category: Threat Management
Category: Application Security
Category: Cryptographic Protocols
Category: Incident Response

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Galina Ryabova
Google
2 Courses18,324 learners
Onlea support

Top Instructor

17 Courses293,435 learners

Offered by

Google

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Coursera Plus

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.